The 7 Best Cleaning Service Software Solutions for 2024
Looking for the best cleaning service software for your business? Check out our review of 7 top apps on the market to help you choose!
Every cleaning service business can benefit from cleaning scheduling software, because you’re never just focused on the actual cleaning work to be done.
When running a cleaning service company, you also handle client appointment bookings, coordinate staff schedules, and monitor job progress in the field.
Cleaning service software streamlines these processes, helping improve your staff scheduling and day-to-day operations while providing better service to your clients. By automating the time-consuming administrative tasks, you can reduce errors, save time, and ensure all tasks are finished on time.
If you’re exploring the best cleaning service software for your business, you’ve come to the right place.
We’ve picked seven of the best cleaning scheduling software, highlighting their features, pros, cons, and prices to help you make the right choice. You’ll see the list just below and can jump to any app with the links at the bottom of each entry.
Top Picks
Below, you’ll find a summary of each app we’ve reviewed, with our scores, each app’s ideal use cases, its pricing, the availability of any free trials or free tiers, and the platforms on which the app is available. Each app has been thoroughly investigated and analyzed for users like you, with pros and cons, key features, integrations, and real user reviews.
Let’s take a look…
9.2 
14-day free trial, (no card needed)
8.0 
Free demo only
7.9
14-day free trial with no credit card
7.8
14-day free trial
7.9
14-day free trial with no credit card required
8.0
14-day free trial with no credit card required
6.4
14-day free trial with no credit card required
EDITOR’S NOTE: We created Workyard – the first app reviewed here – to address issues we encountered while struggling to track and manage construction payrolls for over 700 workers in over 50 construction businesses. We built the Workyard app from the ground up to support construction companies like yours, with industry-essential features like the industry’s most accurate time clock app with GPS and geofencing, intuitive contractor scheduling, construction cost tracking tools, and more.
Learn more about how Workyard works on our main website, or sign up for a 14-day free trial today to see what Workyard can do for your business.
Workyard
Scoring
Key Features
-
Easy-to-use scheduling and job dispatch feature
-
Detailed task/activity checklists
-
Real-time GPS time tracking and employee live activity feed
-
Progress capturing with notes, photos, and receipts via app
-
Built-in labor compliance tools
Automatic clock-ins and clock-outs
Drag-and-drop scheduling
Job updates with notes and photo attachments
Getting kicked out when accessing maps
Tiered pricing plans may seem costlier than similar apps
Highlights
Workyard may not be specifically built as cleaning service software. But it has beneficial features for managing a cleaning service business.
Learn more about its useful features for cleaning service companies below.
Scheduling and Dispatching
While Workyard doesn’t have a dedicated online booking page, it has a digital team calendar for easy scheduling and assignment of work orders, which can help organize cleaning jobs and crews.
You can further break down tasks by specifying job details and creating checklists for your teams. You can schedule any work, from work orders and projects to recurring and emergency tasks.
Schedules are updated in real time, and you can dispatch jobs immediately. Your employees can check their job assignments instantly on their devices via the Workyard app.
Job Tracking
Workyard also allows you to track job progress from start to finish to ensure all cleaning assignments are completed on time and to standard. This gives you improved visibility on what’s happening at every job and helps optimize your processes by spotting inefficiencies.
Workyard’s real-time location tracking lets you see your teams’ live locations, which can be beneficial when providing job updates to clients, optimizing routes to the next job or assignment, or finding the nearest team member to new cleaning jobs.
Workyard also tracks your teams’ mileage and travel times, a particularly useful tool when determining your teams’ ETAs at client locations.
GPS Time Tracking
When running a service-based business, such as a cleaning service company, you must know when and where your team members are working. Workyard makes it easy to track your mobile employees with its GPS time tracking feature.
When they get to their client’s location, they can clock in on the Workyard app, which logs their arrival and automatically tracks their hours on that particular job. When the job is done, they can update their progress with notes or photo attachments on the app and then proceed to their next client.
You can set up geofencing on Workyard to automatically log your employees in once they enter the geofence boundary.
If you have a big team working at a particular location and want a faster way of punching in, you can also give administrator permissions to specific employees who can log everyone in simultaneously.
Job Costing
Workyard enables businesses to capture exact labor costs for each job, which can help in pricing cleaning services accurately. Every time card submitted via the Workyard app shows all captured job costs, ensuring accurate billing and labor costs.
You get a live view on the Workyard dashboard and drill into the details with reports you can pivot by employee, time, and cost code data. All this job cost data can also be electronically sent to your accounting system.
Compliance Tools
Workyard includes features to help your business comply with overtime and break laws. It simplifies and automates compliance with local, state, and federal labor regulations, protecting against potential labor disputes.
It has set rules for overtime and breaks and sends break reminders based on state rules. You can also set up your team’s default break settings, which they can review and adjust when it’s time for time card submissions.
Employees can see a summary of their weekly hours and time card history and be notified when time card adjustments are made, along with the reason for the change.
Reporting and Analytics
Workyard provides insights and reporting capabilities to help cleaning service businesses optimize their workforce and operations. You can easily identify and address attendance issues, streamline your billing processes, spot overspending early, and improve future estimates.
You can view your team’s hours and activities daily, weekly, and monthly and filter them by time or project on employee time reports.
You can also export all shared notes and photos on the Workyard app in PDF or CSV format.
Integrations
Workyard offers integrations with popular accounting and payroll systems to streamline administrative tasks and accounting processes. You can choose from Workyard’s native integrations or cloud and on-premise apps.
If you need a more customized or flexible solution, you can still integrate your system using Workyard’s developer API. Here are some of Workyard’s native integrations:
- QuickBooks Desktop and QuickBooks Online
- ADP Run and ADP Workforce Now
- Foundation Software
- Sage 100 Contractor, Sage 300 CRE, and Sage 50
- Computerease
- Gusto
- Oracle Netsuite
- Paychex
- Paycor
- Paylocity
- Rippling
Reviews
Workyard has consistently good scores across three review platforms. It earned an almost perfect score of 4.9 on Capterra from 63 reviews. It also has a solid rating of 4.2 on the App Store and the Play Store from 107 and 139 reviews, respectively.
Check out some recent user reviews below.
iOS user cesarcien1980 gave it a five-star rating for its accurate GPS data and automatic employee clock-ins.
iOS Review:
Accurate employee time cards ⭐⭐⭐⭐⭐
I’ve been impressed with how well the GPS data has worked. When we started using Workyard we were trying to eliminate the time-consuming back and forth that usually goes into making sure time cards are accurate. One of the biggest problems we have is that our employees forget to clock in when they arrive on site. Workyard allowed us to set the addresses for all of our job sites so that when an employee arrives at the project, Workyard uses GPS to capture their actual arrival time. If they forgot to clock in and do it, say, an hour later, we have that audit trail to compare to. We can see that they arrived on site at 7 a.m. vs. an 8:15 a.m. clock-in. Our workers love it because when they forget to clock in, it’s almost always an honest mistake. This way, they feel confident their time card is going to be accurate, and they’ll get paid what they deserve.”
Google Play Review:
It’s a short but sweet five-star review for Android user Justin Sauter, who likes its convenient reminders to clock in when he’s on-site.
⭐⭐⭐⭐⭐
Works great and very convenient!!! Love that it reminds me to clock in when on site. Definitely recommend.”
Adam G. also rated it five stars because of its ease of use and integration with their daily tasks.
Capterra Review:
Workyard helps my business ⭐⭐⭐⭐⭐
Pros: The ease of operation makes it seamless to integrate into our daily taskCons: Nothing. It’s a great app for timekeeping.”
Pricing
Free Trial?
14-day trial with no credit card required
Time Tracking
Annual: $6 / mo. per user + $50 base fee
Monthly: $8 / mo. per user + $50 base fee
Workforce Management
Annual: $13 / mo. per user + $50 base fee
Monthly: $16 / mo. per user + $50 base fee
Workyard makes scheduling easy!
Click Here to Find Out More
TEAM by Workwave
Scoring
Key Features
-
Time and attendance via IVR, biometrics, and mobile app
-
Scheduling for distributed teams
-
Service delivery management
-
Back-office workforce management (HR, finance, etc.)
-
Business intelligence and analytics
Robust features
Employee certification tracking to schedule employees for jobs
No free trial
No upfront pricing plans
Highlights
TEAM by WorkWave is workforce management software for essential service industries, such as commercial cleaning and security businesses.
Its cleaning service software helps you create workforce schedules and customize your services efficiently. At the same time, the mobile app enables your employees to access essential information on the go and stay connected to your office teams.
You can verify your employees’ locations via the mobile app or interactive voice response, which includes voicemail and customized prompts. Employees can also authenticate their clock-ins with facial recognition or fingerprint readers.
TEAM by Workwave provides quality assurance and compliance tools to ensure you maintain high standards and adhere to industry regulations. You can also get insights and data analyses to make more informed business decisions.
Reviews
As of writing, there aren’t any published reviews for TEAM by Workwave we can share. Although it has a five-star rating on the App Store, it comes from only two reviews. It does have a few on its Facebook page, but you will need to filter unrelated spam reviews to get to the actual user reviews.
Pricing
Free Trial?
Demo request only
No Tiers
Contact sales for pricing
Jobber
Scoring
Key Features
-
Online client booking
-
Scheduling and calendar management
-
Jobber mobile app
-
Automated booking confirmations
-
Quoting, follow-ups, and invoicing
-
Client communication
-
Built-in reports
-
Integrations with various tools and programs
Easy to implement
Flexible and customizable
Scheduling controls and preferences
No free version
Buggy mobile app
Can’t export to Microsoft Excel
Highlights
Jobber is field service management software offering key features to help cleaning service businesses streamline their operations. Your customers can see what cleaning services you offer and book them directly from your website.
Jobber will automatically assign team members for the appointment and get it booked on their calendars. You can view your team’s availability and create schedules using its intuitive calendar with multiple views. Rescheduling is also easy with its click, drag, and drop functionality.
Its mobile app also allows you to monitor your business on the go with push notifications whenever you receive new booking requests, schedule changes, client messages, or when clients view quotes.
Your employees can punch in and out, access job details, complete job forms, and upload job-related photos on the Jobber app. You can also send invoices, collect payments, and text customers to keep them updated.
Reviews
Jobber has the highest overall score of 4.8 from over 8,000 reviews on the App Store. It also has a solid rating of 4.5 from over 700 reviews on Capterra. Although its Play Store rating is the lowest, 3.8 is still a satisfactory rating from over 3,000 reviews.
See what Jobber users have to say below.
Emisydet gave the iOS app a five-star rating for how it helps their business with logistics, route organization, and job tracking. However, they would like some improvements to its reporting features.
iOS Review:
Great organizational tool ⭐⭐⭐⭐
We love Jobber for logistics, organizing routes, setting up and keeping track of one-off and recurring jobs, materials, chemical services, etc, also the ability to upload pics and notes and to make changes to routes or job details without having to track down crews working on loud equipment. We don’t use the app for estimating, invoicing, or communicating with customers, so we can’t speak to those features. The reports are very basic and have a lot of room for improvement – hence 4 stars. When we download reports, we have to heavily edit them in Excel to be useful. That gets annoying bc of the time required, which no landscaper has to spare. The report shortcomings might really matter to a small company using Jobber for all its capabilities – which we’re not. Hopefully, improvements are on the way in that area.”
Ariel Mendez gave the Android app a two-star rating because he couldn’t do anything on the app except view the daily dashboard.
Google Play Review:
⭐⭐
This app has been complicated to use. It feels that nothing works the way I need it to. Can’t make an invoice into a job. Can’t put a job on the calendar. Can’t create an invoice on the go. Everything has to be done from the desktop. This app is only good for viewing your daily dashboard, everything else needs to be done on a computer.”
Michael P. thinks it’s a wonderful but pricey tool. The new home page is also not as robust as its previous version.
Capterra Review:
Change is not always good ⭐⭐⭐⭐⭐
Jobber is a wonderful tool, although a little pricey. It would be nice if it could be paid for in English pounds without the need for currency change costs. The old home page was very robust and allowed for a good degree of business management on the fly. But the new home page is a backward step in terms of usability of this platform.”
Pricing
Free Trial?
14-day free trial with no credit card
Core
$69 per month for one user
Connect
$169 per month for up to 5 users
Grow
$349 per month for up to 15 users
Housecall Pro
Scoring
Key Features
-
Drag-and-drop job scheduling
-
Real-time service request notifications
-
In-app company chat
-
24/7 online booking and customer self-service portal
-
Automated pre and post-job text messages and emails
-
Customized pricing templates
-
QuickBooks and Zapier integration
Ability to set arrival windows
Easy client record pull-up
Customer reviews management
Slow customer service response
Issues with customer payments on the app
Poor technical support
Highlights
Housecall Pro’s cleaning schedule software covers the needs of your cleaning business, from online booking to job scheduling, job management, and payment collection.
Customers can see price estimates on your website, Facebook, or Instagram. They can book online and manage their bookings using the self-service portal. Automated messages can also be sent before and after jobs.
Housecall Pro lets you quickly schedule one-off or recurring jobs and dispatch them to your employees in real time. It’s also easy to make calendar adjustments and manage time, locations, and other job details.
With its auto-invoicing feature, you can automatically invoice your clients right after the job is done via email or SMS with click-to-pay options. You also have the option to have a card on file so you get paid immediately. You can even accept cash and check payments via the app and send automatic past-due reminders.
Reviews
Jutmastaflex loves using Housecall Pro for just about everything. Although he had some issues using it with QuickBooks, they were resolved soon after, and he hasn’t had problems with it since.
iOS Review:
Best service management platform ⭐⭐⭐⭐⭐
I love it. I do everything on it.. scheduling, and payments (pushes to QuickBooks). The only problem I’ve had is it sometimes didn’t push the payment or invoice to QuickBooks. But it was my fault for putting certain characters in the line items. As soon as I learned that, I haven’t had any problems… and their support staff is really great.”
David Hennerman thinks the app works great. However, it has an issue with payments getting declined and reauthorized the next day.
Google Play Review:
⭐⭐⭐⭐⭐
Works great, does everything we want, although when we get payment, it almost always declines and then reauths the next day, not sure why that’s happening.”
Cal B. gave it a one-star rating for many reasons, including issues with customer payments, limited mobile app features, and inaccuracies with QuickBooks.
Capterra Review:
Was ok, but now is a mess ⭐
Went from good to ok to just been a mess. They get your deposit and keep the money for a few days to play with your money, and two weeks later, you get your payment when the customer pays them the same day. Customer service is the worst in the country. Mobile devices are not good with this application because you don’t get a full menu. Super complicated to invoice when you try to collect a deposit. And then copy that estimate to a job, the deposit won’t transfer, and that creates a mess. And yes, it is never accurate with QuickBooks. Always gives errors. Prices have gone way up, and now it’s not worth it at all. Customer service now is a bot.”
Pricing
Free Trial?
14-day free trial
Basic
$69 per month for one user
Essentials
$169 per month for up to 5 users
Max
Contact sales for pricing
Kickserv
Scoring
Key Features
-
One-click scheduling and calendar views
-
Mobile tools for time, expense, and job tracking
-
Online scheduling, messaging, and estimating tools
-
Customer portal for service requests, invoices, payment history, etc.
-
Automated client communications
-
Real-time job updates and GPS-tracking
-
Digital invoices and online signatures
-
Integrations with QuickBooks and Stripe
Offers a free plan
Easy to use
Robust features
Adaptable to company needs
Too many steps to set up service calls
Added features can be disruptive to workflows
Search function can be more robust
Highlights
Kickserv offers useful home service management tools for your business and helps simplify staff scheduling, job management, bookkeeping, and customer communication. Its cleaning scheduling app allows you to send appointments, estimates, and invoices.
The software also allows you to send special cleaning requests to your employees anytime. Your employees, meanwhile, can keep you updated by uploading job progress photos on their mobile devices.
You can track client accounts, make detailed notes, attach documentation, and record all client interactions and payments. Kickserv also sends invoice reminders to help you get paid on time.
Reviews
If you check the reviews for Kickserv on three major review platforms, you will see its highest rating of 4.4 on Capterra from over 300 reviews. However, its App Store and Play Store ratings are lagging behind, with just a 3.1 and a 2.8 rating, respectively.
According to iOS user supportmynonprofit, the Kickserv app has had numerous problems, from slow photo uploading to time clock issues.
iOS Review:
Nothing but problems ⭐
It takes forever to upload pictures. It kicks me off, and the clock is no longer working. If you don’t have a great signal, it doesn’t work. And I could go on.”
Android user Aaron Eggers only gave it three stars because of the map errors that led him to the wrong address.
Google Play Review:
⭐⭐⭐
It’s decent. I like that I can view my schedule and see the times and addresses. But the only thing I do not like is that I can’t set reminders for myself. Also, the whole maps thing with latitude and longitude is ridiculous, especially today it led me twice to a wrong address.”
Vonnie G., president of a construction company, gave Kickserv five stars for its ease of use and good customer service.
Capterra Review:
Awesome product!! 10!! ⭐⭐⭐⭐⭐
I own a contracting business and it is perfect for my business. I like the ease of use, as well as the customer service. But I wish I could modify some of the forms. The font is so small many of my customers are older and can’t read it very well.”
Pricing
Free Trial?
14-day free trial with no credit card required
Free
$0 for two users
Lite
$59 per month for up to 5 users
Standard
$119 per month for up to 10 users
Business
$199 per month for up to 20 users
Premium
$299 per month for unlimited users
ZenMaid
Scoring
Key Features
-
Customizable scheduling calendar
-
Automatic work orders for your team members
-
Automated notifications, reminders, and follow-ups
-
Personalized online booking form
-
Payroll, invoices, and reports
-
Credit card processing
-
Monthly updates and new features
-
Integrations with accounting, marketing, and CRM apps
Easy to use and learn
Customizable scheduling calendar
Offers a free forever plan (owner + cleaners)
SMS is a paid add-on feature
Mobile app performance issues
Scheduling limitations (up to six months in advance only)
Highlights
ZenMaid is designed specifically for maid service businesses and offers simplified and automated features to help you run your daily operations easily. There’s no technical knowledge required. Zenmaid will also import contacts and move your calendar to the ZenMaid platform.
You get access to ZenMaid’s customizable online booking form, where clients can immediately request a quote or book. Once confirmed, you can schedule the booking on ZenMaid’s calendar.
The calendar view lets you see your bookings in a daily, weekly, or monthly view, while the list view enables you to scroll through your appointments quickly. The dispatch view allows you to see open slots quickly, and the map view shows scheduled jobs based on locations.
ZenMaid automatically confirms appointments with automated confirmation emails. There will also be reminder emails and text messages to ensure the client will be there for your cleaning team on the scheduled appointment.
Your cleaning team will also automatically receive the appointment details via the ZenMaid cleaning scheduling app, where they can collect payments.
Reviews
ZenMaid has a solid rating of 4.6 on Capterra from 161 reviews. It also has satisfactory ratings on the App Store and Play Store, with a 3.3 and a 3.1, respectively. See more of what ZenMaid users have to say below.
Lucaspmv gave the iOS app a four-star rating but thinks the web version is far better.
iOS Review:
It’s okay… but far from being what could be ⭐⭐⭐⭐
The app works. They deliver exactly what they propose to deliver with the app… but it’s so, so far away from the web version that you can call them “ complement,” like a side on your dinner. Also, every time that you log in or open the app, you have to define your preferences about with map you want… that’s just ridiculous. If you have a profile, your preferences should be there.”
Nick Perkins has been using the Android app for a few months, but he’s been having issues opening it recently.
Google Play Review:
⭐⭐⭐
I’ve been using ZenMaid for about eight months now, and for the vast majority of that time, it worked perfectly. However, neither me nor my coworker can open the app now. The website works fine, but for some reason, when I try opening the app, it just tells me to restart it, but nothing happens. I’ve tried uninstalling and reinstalling multiple times, but it still will not open.
Leiby H. relies on the ZenMaid app for scheduling and managing customer relationships and thinks it’s the best software their business has tried.
Capterra Review:
Look no further ⭐⭐⭐⭐⭐
Zenmaid is such a customizable software that anyone can have their desired experience. Our cleaners have access to their schedules, and we can control the levels of access to information. We rely on this calendar to schedule multiple cleaning routes and over 10 cleaners. We use this software to manage our customer relationships, book customers, manage daily routes, and plan ahead. We have tried multiple software options, and Zenmaid beats all of them.”
Pricing
Free Trial?
14-day free trial with no credit card required
No Tiers
$49 to $229 per month for up to 20 users
Appointy
Scoring
Key Features
-
Customer online booking page
-
Synchronization with Google, Apple, and Outlook calendars
-
Appointment management for multiple calendars and locations
-
Automated appointment verification via call or SMS
-
Email notifications and SMS reminders for appointments
-
Facebook, Zoom, Zapier, and Google Analytics integrations
Easy and quick account setup
Offers a free plan
In-app notifications
Branding removable only on most expensive plan
Best features locked behind high-tier plans
Slow page and date loading
Highlights
Cleaning service businesses can benefit from Appointy’s service business scheduling software. It offers the speed and convenience of online booking via a dedicated booking page. If you want a more hands-on approach, you can set up client appointments yourself.
The Appointy app can work as your cleaning scheduling app, allowing you to schedule one-off, whole-day, and recurring appointments. It offers a two-way sync with your Google, Apple, or Outlook calendars and only shows when customers can book your cleaning services.
You can embed Appointy widgets into websites or create tabs on your Facebook page. Appointy also provides a sub-domain for users who don’t have a website for online bookings,
Reviews
We found Appointy’s highest rating on Capterra, with an overall score of 4.6 from 280 user reviews. It also has 46 reviews on the App Store but only a 2.0 overall score. Although it has an Android app, there are no published reviews on the Play Store.
For iOS user lettersea222, being unable to edit customer email addresses may seem like a tiny problem, but it is a huge hassle for their business.
iOS Review:
Customer email addresses are hard to update ⭐
You’d better hope you enter your customer’s email addresses correctly when you add them to the customer list in the app, as you will not be able to change it later. In a world where people sometimes have to change emails due to various life circumstances, this is ridiculously cumbersome. It’s possible to change every other field of information but not the email when you edit a customer. This is a tiny feature but a huge hassle. It basically forces you to re-enter them as a customer just for this one piece of information (which is crucial to the entire functionality of the service provided). I’m not impressed.”
Rich C., a management consultant, likes its reliability and ease of use, although he mentioned that other products offer more integrated services.
Google Play Review:
A reliable appointment-management program ⭐⭐⭐⭐
The product was fairly easy to set up. It offers a good user experience to set and manage appointments. Some of my clients used this system, so I acted as the administrator. Most of these clients were satisfied. But some other competitors offered more integrated services. The integration with WordPress could have been a little more seamless, though it wasn’t bad.”
Pricing
Free Trial?
14-day free trial with no credit card required
Free
$0 (1 staff, five services)
Growth
$29.99 / month (includes one staff)
Professional
$59.99 / month (includes five staff)
Enterprise
$99.99 / month (two locations included)
Final Thoughts / The Bottom Line
Cleaning service software is essential for service businesses, whether they offer cleaning services from one location or visit clients’ homes and offices.
Cleaning scheduling software can increase productivity and customer satisfaction while reducing scheduling and billing errors.
While Workyard is not exclusively designed for cleaning services, it offers excellent features to help you manage your field workforce, track employee hours, monitor job progress, and view job costs in real time.
These are valuable features for any cleaning service company looking to boost their efficiency, accuracy, and quality of service.
Learn more about how Workyard can help your business by exploring more of its features or by signing up for a free 14-day trial!
Our Scoring System Explained
Our 8-part scoring system was created to help you understand the potential value of any software we review simply and fairly.
We created it after reviewing dozens of software products, which we covered in depth, but without providing a direct and simple way for readers to compare products on their merits – without spending a lot of time looking through our articles for the information they needed to make an informed decision.
Every app we review will include Customer Support and Company scores, which we’ll explain in more detail below. Many of the factors reviewed in this article will also be consistent across most (or all) of our software reviews, with some differences:
The 8 factors assessed and their contribution to a product’s overall score may differ slightly from product to product based on various factors, such as the use case we’re reviewing for, the type of business these products are tailored to, and other considerations. However, all reviews will feature an 8-part score, weighted and combined to calculate each product’s overall score.
How We Score Software
All factors in our reviews are scored on a 10-point scale – technically 11 points – from 0-10. However, we only give products a score of 0 if it does not include an essential feature at all, and we try to avoid giving out 0 scores if a product can demonstrate any functionality in line with the specific factor being reviewed.
In general, the 0-10 range translates as:
- 9.0 – 10 – One of the absolute best in its category (amazing).
- 7.5 – 8.9 – Very good, but with some minor issues (very good).
- 6.0 – 7.4 – Mediocre performance with notable shortcomings (average).
- 3.0 – 5.9 – This feature is not ready for prime time (borderline).
- 1.0 – 2.9 – This feature actually makes its product worse (unacceptable).
- 0 – The product doesn’t include this important feature at all.
How We Calculate Overall Scores
The 8 factors reviewed are weighted based on an overall total of 100%:
- Ease of Use: 20%
- Time Tracking Accuracy: 20%
- Scheduling Features: 15%
- Job Tracking: 15%
- Integrations: 10%
- Customer Support: 15%
- Company: 5%
Methodology for Each Factor
Ease of Use
We evaluate a product’s ease of use based on three main considerations:
- How easy is it to set up this app?
- How easy is it for managers to use the backend dashboard?
- How easy is it for frontline workers to use the (mobile) app?
These three considerations cover the main ways you and your team would use the software being reviewed – when you first obtain it, when someone (a manager, executive, team leader, or similar role) needs to use it to manage people, money, data, and other things, and when workers you’re tracking use the app (usually a mobile version of the software designed for frontline and/or field team members) to clock in, clock out, record time worked, or address other day-to-day needs.
Time Tracking Accuracy
Every minute matters when you’re trying to control payroll costs. This factor accounts for various features and common needs in time-tracking apps, such as…
- How accurate or precise is its GPS tracking capability?
- How accurate – and how customizable – is its geofencing feature?
- How accurate is its travel and mileage tracking (if available)?
- Can it automatically clock workers in and out based on the above?
- Can you set and/or restrict rules for clocking in and out?
- Can the app continue tracking workers while offline?
- How easy is its mobile app and/or kiosk for frontline workers?
Scheduling Features
Many construction businesses prefer to manage as many aspects of employee labor activity as possible in a single app, which is why many time-tracking apps also include worker scheduling as a core feature.
When we consider a product’s scheduling features, we look at:
- Its dashboard customizability (daily, weekly, or monthly views).
- Its project-based scheduling and visibility.
- Its real-time updates and notifications for workers.
- Its real-time map views of worker locations for best-fit scheduling.
- Its recurring schedule (copies to subsequent weeks, etc.) functionality.
Job Tracking
This factor helps you understand if the software can also provide insight into specific projects, which is particularly handy when your business deals with many customers or clients who generally need shorter-term work. Effective job tracking typically also includes accurate job costing functionality for construction companies.
We assess several things when calculating a product’s job tracking score:
- Its project-based tracking for multiple projects per day/week/etc.
- Its ability to track multiple / many projects simultaneously.
- Its use of (and your ability to customize) construction cost codes.
- Any built-in job costing views.
- Any integrations for cost coding (QuickBooks etc.)
Integrations
No business can operate on a single app, which is why integrations with other apps and tools are such important aspects of modern business software.
To calculate a product’s integration score, we’ll examine:
- How many native integrations (the simplest connection) does it offer?
- How effective and easy-to-use are its integrations with payroll software?
- Does it have robust data import and export features?
Customer Support
Learning how to use a new app can be frustrating, even if it’s meant to be the most user-friendly app around. That’s why great customer support is so essential when considering which time-tracking app to use.
Customer support scores are calculated based on:
- Live support channels available (phone, email, chat, etc.).
- Live support hours (business hours only, 24/7, etc.).
- The strength of the product’s online help center and/or FAQs.
- What other users say about support in online reviews.
Company
A great company with a highly customer-friendly approach can often make up for shortcomings in their software products – at least up to a point.
When assessing this score, we’ll examine:
- Transparency (easy-to-find pricing, etc.)
- Trial period (duration, feature availability, credit card requirements, etc.).
- Subscription flexibility (contracts, required durations, etc.).
- Ease of cancellation or pausing subscriptions.
- Customer perceptions (online product reviews).
- Website (a minor consideration, but great companies tend to have great websites).
Any questions about our scoring system? Have any suggestions on how we could make it even better? Click here to send us your feedback – we’d love to hear from you!
Here are some of the top cleaning service software options to consider:
- Workyard: Though not solely for cleaning businesses, Workyard offers robust GPS tracking and time management features helpful in cleaning companies managing mobile teams.
- Jobber: Specifically designed for cleaning businesses, Jobber offers features like scheduling, quoting, invoicing, and a mobile app for field teams. It allows you to track crew locations, manage client information, and automate follow-ups.
- Buddy Punch: While not exclusively for cleaning services, Buddy Punch offers robust time-tracking features helpful in cleaning companies. It includes GPS tracking, geofencing, job codes, and integrations with payroll systems.
- Housecall Pro: This software provides tools for scheduling, dispatching, invoicing, and payment processing. It’s designed for home service businesses, including cleaning companies.
- CleanGuru: This is a specialized software for cleaning companies that includes features like job scheduling, time tracking, quality control inspections, and reporting.
Key features to look for in cleaning service software:
- Scheduling and dispatching
- GPS tracking and geofencing
- Time tracking and timesheets
- Invoicing and payment processing
- Client management
- Mobile app for field teams
- Reporting and analytics
- Integration with accounting/payroll systems
The best choice depends on your business needs, size, and budget. Many of these options offer free trials, so you can test them before committing.
There are limited free options for comprehensive cleaning service software. However, here are a few suggestions for free or low-cost solutions that could be helpful for cleaning businesses:
- Buddy Punch: While not exclusively for cleaning services, Buddy Punch offers a free trial and has features useful for cleaning companies, such as GPS tracking, geofencing, and time tracking. It’s particularly good for employee accountability and ease of use.
- Hubstaff: This app offers a free plan for a single user. It provides GPS tracking, time tracking, and basic reporting features that could be useful for small cleaning businesses or solo operators.
- MyCarTracks: Although primarily a vehicle tracking app, it offers a free version for up to two vehicles. This could be useful for small cleaning businesses to track their service vehicles.
- Google Workspace (formerly G Suite): The free versions of Google Calendar, Google Sheets, and Google Forms can create basic scheduling, time tracking, and client management systems.
- Trello: This free project management tool can be adapted for scheduling and task management in a cleaning business.
For more robust features specific to cleaning businesses, consider paid options or take advantage of free trials offered by software like Jobber, Housecall Pro, or CleanGuru. These specialized tools often provide features like scheduling, invoicing, and client management tailored to cleaning services.
