A No-Nonsense Review of iAuditor: Features, Pricing, Alternatives, and More!

iAuditor (now known as SafetyCulture) promises a paperless inspection management so you can say goodbye to chasing signatures, collecting paper checklists, and digging through folders to find old reports. 

In this iAuditor review, we’ll break down how the software works, what it costs, and whether it’s worth it for construction and field-based teams handling safety forms and inspections daily. 

By the end, you’ll know whether iAuditor is a good fit or if it’s time to explore iAuditor alternatives.

What is iAuditor (SafetyCulture)?

SafetyCulture (formerly iAuditor) is a mobile-first inspection and safety app built for teams that must stay on top of site checks, incident reports, and corrective actions without relying on paper forms or clunky spreadsheets. 

iAuditor turns your inspection forms into digital checklists that your crew can fill out right from their phones or tablets. You can flag issues in real time, assign follow-ups, attach photos, and generate professional-looking reports instantly.

iAuditor (SafetyCulture) Overview

Started in 2004 by private investigator Luke Anear, SafetyCulture was born out of its founder’s desire to prevent tragic workplace incidents through safety documents.

Many iterations later, the iAuditor digital checklist app was born, officially launched as iAuditor in 2012. 

Over the years, it’s evolved into a much broader platform used by thousands of teams around the world, especially in high-risk industries like construction, manufacturing, and logistics. 

While the name SafetyCulture reflects the platform’s wider mission, the iAuditor app is still at the heart of it all.

Here’s a quick look at iAuditor’s core features: 

• Digital inspection forms: Digitize and complete inspection forms from a mobile device or desktop.
• Inspection scheduling: Set up and manage one-time or recurring inspection schedules.
• Task assignment and follow-up tracking: Assign tasks based on inspection findings and track their completion.
• In-app team communication: Send messages and updates to team members within the app.
• Real-time issue and incident reporting: Log and report issues or incidents as they occur.
• Auto-generated reports and analytics: Create reports and view inspection data trends automatically.

What It’s Like to Get Started With iAuditor (SafetyCulture)

Signing up for SafetyCulture is about as simple as it gets.

Head over to the homepage, and you’ll see a big purple “Sign up for free” button front and center. There’s also a second “Sign up for free” button tucked up in the top-right corner, just in case you missed the first one. Both take you to the same signup form.

To create a free account, you’ll need to enter your work email, full name, phone number, and a password. Once that’s done, SafetyCulture asks a few extra questions (things like your company name, industry, job title, and team size) to personalize your experience. 

It’s a quick setup, but it does a solid job of making the platform feel tailored to your business right from the start.

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What stood out to me during signup was how many industries the platform supports. Whether you’re in construction, manufacturing, healthcare, retail, or even agriculture, there’s a preset option for you. This gives you a sense that the platform isn’t trying to force a one-size-fits-all solution. Instead, it adapts to the type of work you do.

Right after setting up your workspace, SafetyCulture offers to help you build your first inspection form. You can start from scratch using its AI-powered form builder, upload an existing document, or browse through its massive inspection template library. 

And I mean massive—over 100,000 free and editable templates for everything from safety audits to equipment checks. If you’re not ready to dive into that yet, you can skip it and explore later.

All in all, onboarding is smooth, guided, and beginner-friendly. You don’t need to watch a tutorial or poke around just to figure out where to start. SafetyCulture walks you through the setup process with prompts that make sense, without being annoying.

The Web App Experience

The first thing I noticed when logging into the SafetyCulture web app was how clean and straightforward the dashboard looked. It’s not overloaded with tabs or flashing banners, just the core features you need.

Everything’s organized in a vertical menu on the left, and there’s a purple “+ Create” button at the top right that acts as a shortcut to build templates, launch inspections, assign actions, start training, or report issues in just one click. 

Creating inspections is refreshingly simple, too. You’re walked through the process step by step. You can choose a template, filter by industry, or search by keyword. Even with over 100,000 templates available, it doesn’t feel overwhelming.

Customizing inspection forms is also pretty intuitive. You can reorder questions with drag-and-drop, change answer types using dropdown menus, and add your instructions or explanations.

I tested this out by uploading a sample safety inspection form. The conversion was fast, but I’ll be honest, the layout I received wasn’t the exact duplicate of the original (there’s a missing column). Still, the editing tools are flexible enough to adjust things the way you want.

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One thing that’s missing from the free plan is a proper walkthrough or tooltips for first-time users.

If you’re new, some sections like “Assets,” “Issues,” or “Sensors” might leave you scratching your head. I had to dig into their help articles just to figure out what those sections were for. A simple info icon or hover-over explanation would go a long way here.

That said, SafetyCulture includes a “Getting Started” panel on the homepage that does a decent job of pointing you in the right direction.

You can preview a sample report, browse templates, or build your own using AI. That sample report helped me a lot as it gives a clear picture of how a finished inspection should look, which is especially helpful if you’ve never built one before.

Another thing worth noting: the AI-powered form builder doesn’t support Word, Excel, or CSV uploads anymore. That’s a letdown if you’ve got a library of templates in those formats. The workaround is to convert them into PDFs or image files, which the platform can scan and turn into editable forms—but let’s be honest, that’s an extra step busy teams won’t love.

Now, about the limitations of the free plan.

You can create and download as many templates as you want, but only the five oldest templates will remain active. If you download or build new ones, they get locked unless you upgrade to a Premium or Enterprise plan. It’s not a dealbreaker, but it’s something to keep in mind if you want more than basic usage.

Under the hood, the web app performs well. I experienced no lag during testing, even with sample data loaded. The Summary section gives a quick overview of issues, training, and unread messages. Meanwhile, the Agenda section below it tracks anything scheduled or overdue. 

Scheduling inspections works fine. You can choose the frequency and assign them. However, there’s no time tracking or shift planning, so if you’re looking for a full workforce management system, SafetyCulture isn’t it.

Customer support was nothing to write home about. I tried the chatbot, typed “I’d like to start a live chat,” and waited… and waited. No real-time help came through. 

Eventually, I was pushed to email support. When I finally reached someone via live chat, it took four hours. Not great when you’re stuck and need quick help. 

Phone support is available if you want to call, but for a platform that sells itself as inspection-ready and mobile-friendly, support should be faster.

Overall, the SafetyCulture web app is simple, responsive, and packed with features. It’s great for building and managing inspections, but the lack of onboarding help and slow support might frustrate new users.

The Mobile Experience

I tested the SafetyCulture mobile app (still called iAuditor in the app stores), and I’ve got to say, it holds up surprisingly well next to the web version. 

The interface is clean and mirrors the desktop layout closely, which makes switching between devices feel effortless. 

Right from the home screen, you can access your upcoming schedule, but if that’s not what you want to see first, you can easily change it to show inspections, templates, or training instead.

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One thing I liked is how much you can do on mobile. You can browse and use templates, schedule inspections, track actions, complete training, and even view analytics dashboards, all without touching your computer. It’s different from other inspection and safety apps that treat the mobile version like an afterthought.

Reporting an issue, starting an inspection, or assigning an action takes just a couple of taps. It’s designed for field teams who don’t have time to dig around for features. 

You can also build or tweak inspection templates on mobile by adding questions, setting answer types (text, numbers, checkboxes), and even adding logic-based triggers. For example, if someone answers “no” to a safety question, you can automatically require a follow-up action, photo evidence, or notification. 

Another great feature is SafetyCulture’s offline functionality. You can complete inspections without an internet connection, then sync your work once you’re back online. This is a huge plus for crews working in remote areas or underground sites where Wi-Fi and signal are spotty. 

The syncing process was smooth in my tests. I just toggled airplane mode, filled out an inspection, and it uploaded automatically once I reconnected.

SafetyCulture also lets you manually sync the web and mobile platforms if you ever need to push changes through right away. And since the mobile and web interfaces are nearly identical, there’s barely any learning curve when switching between the two.

Everything stays consistent, which is great for teams who work across different devices throughout the day.

Lastly, there’s GPS tracking, but it’s in Early Access and only works through the mobile app. The device has to capture the location during the inspection, or the map won’t load. It’s still being tested, so if that’s a must-have feature for you, you’ll need to check with SafetyCulture to see if your team can get access.

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iAuditor (SafetyCulture) Key Features

Inspection Forms

With iAuditor, you can build your forms from scratch using a drag-and-drop builder, pull from their massive library of 100,000+ templates, or convert your existing documents into digital templates. 

I tested this by uploading a PDF copy of an HVAC maintenance checklist. As mentioned earlier, iAuditor has stopped digitizing forms in Word, Excel, or CSV, so if you have checklists with these formats, you will have to first convert them to PDF.  

The real value, though, is in the flexibility. You’re not just typing in questions — you can also choose answer types like checkboxes, dropdowns, text, number inputs, and date pickers. You can tag certain fields as required, assign a maximum score to specific answers, and set logic rules that automatically hide or show questions depending on the response.

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In addition, you can also include fields for signatures, timestamps, GPS location, and media attachments, so you’ve got full traceability and documentation in one place.

Approval workflows are customizable, too. You can set reports to require a manager’s sign-off before they’re marked complete, which is helpful if you’re doing client-facing audits or inspections that need review. However, you can only access it in the Premium plan or higher (a 30-day free Premium trial can help you test this feature, too).

If you want to get a jumpstart, you can describe your inspection in a sentence and let the AI generate a form for you. It’s fast, but like most AI tools, it’s not always perfect. You’ll want to review and fine-tune the output before using it in the field.

Once your form is ready, you can save it in your company’s library for anyone on your team to access. Reports can be exported as PDFs or Word docs, shared internally, or sent to external stakeholders. And yes, all of this can be done on mobile too.

Inspection Scheduling

Scheduling inspections in iAuditor is quick and flexible. You can set up one-off or recurring inspections in just a few clicks by filling in the basics — template, site, asset, assigned user, frequency, and due date. 

Whether it’s a weekly toolbox talk or a monthly safety audit, you can set up the schedule to match your exact workflow.

I like that you can assign inspections to individuals or entire groups. You can even add a new user on the fly without jumping to another page. It keeps the process simple, which is exactly what you want when you’re trying to keep projects moving. 

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Once scheduled, workers get automatic reminders when an inspection is coming up, and they’ll get a nudge if it’s overdue, too.

The inspection list view works fine, and you can filter it by site, template, or team—but there’s no calendar view. If you’re the kind of manager who likes to see things laid out visually by day, week, or month, that’s something you’ll miss. 

There’s also no drag-and-drop editing, so if you need to reschedule something, you’ll have to do it manually.

Another thing I noticed is that while managers can see missed or late inspections, there’s not much you can do from that screen. I was hoping for an option to quickly resend a reminder or ping the assignee again, but that kind of follow-up requires extra steps elsewhere in the app.

Lastly, iAuditor’s scheduling doesn’t take into account worker availability or time off. You can assign inspections, but there’s no built-in check to see if someone’s already booked or unavailable.

Task Management

In iAuditor, tasks are called “actions,” and they’re built to be more than just reminders. You can create actions directly from an inspection when something needs to be fixed, or add one manually when you spot an issue on the fly. 

It’s as simple as setting a title, priority level, due date, and assigning it to the right person, even if that person doesn’t have a SafetyCulture account.

What makes the action tracker stand out is how customizable it is. You can add context with photos, notes, or labels, and choose from different action types or statuses. There’s also space for required evidence (like photos or signatures), which adds a layer of accountability that’s critical for safety-related tasks. 

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From the admin side, it’s easy to manage and track task progress. The list view is clean and lets you filter by assignee, site, inspection, status, or custom labels. Workers can update the status with a tap, and if something changes, they can leave real-time comments directly on the action. 

On the flip side, you can’t break big actions into subtasks or create dependencies, and there’s no calendar view to visualize upcoming or overdue tasks. 

If you rely on visual scheduling or complex task structures, this might feel limiting.

Team Communication

SafetyCulture’s Heads Up is designed more for announcements than back-and-forth chats. You can use it to send out 1-to-1 messages or broadcast important updates to a group, team, or entire site. 

Creating a message is straightforward. You just pick your audience, add a title and description, and attach any supporting media like images, videos, or PDFs. 

You can also choose to make a message shareable by link, which is handy if you want to keep clients or vendors in the loop without giving them full platform access.

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What I liked is the acknowledgment request feature. With one click, you can ask recipients to confirm they’ve read the message, giving you a digital record of who saw it and when. You can also track basic engagement and send reminders to anyone who hasn’t opened it. 

There are a few downsides, though. While Heads Up supports replies and reactions, only managers can send out messages — regular team members can’t start a conversation. There’s also no live chat or real-time messaging, which limits team-to-team or worker-to-manager communication.

In addition, every message requires a title and a description, which can slow things down when you’re trying to fire off a quick alert. It’s not a huge deal, but in an emergency, fewer steps would help.

Issue and Incident Reporting

SafetyCulture makes it easy for your crew to report issues the moment they spot them.

Whether it’s a hazard, a near miss, or broken equipment, anyone on your team can submit a report directly from the app. There’s even a QR code option that lets folks scan and submit without logging in, which is great for encouraging more frontline reporting.

The Issues feature is fully customizable, so you can tailor it to fit your operation. You can create categories like “Maintenance,” “Safety,” or “Incident,” and set unique questions for each. 

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You start with six default fields, including location and description, but you can swap those out or make them optional. You also get up to 10 custom questions per form, which feels a bit limited if you’re trying to dig deeper or track more detailed data.

I do wish there were more answer types. Right now, it’s mostly text and multiple-choice. No sliders, scales, or signature fields, which you might find in other platforms.

On the backend, the issue list view is super useful. You can filter by category, site, due date, or priority, and create up to 10 different views to keep everything organized. You can also customize what columns are visible to keep the interface clean and focused on what matters to you.

Reports and Analytics

As soon as an inspection is completed in iAuditor, a detailed report is generated automatically. It includes everything you’d expect: time stamps, signatures, and any supporting media like photos or videos. 

You can customize the report with your company logo, table of contents, and branding, which is helpful if you’re sending it to clients or upper management and want it to look polished.

Sharing reports is easy. You can email them, export them as PDFs or Word docs, or just share them directly from the app.

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SafetyCulture also gives you access to real-time analytics through its web and mobile dashboards. These dashboards sync automatically across devices, so your data is always up to date. You can track key metrics like how many inspections were completed, how many actions were created or closed, and where the most issues are being flagged. 

What’s nice is that the dashboards are customizable. You can build out views based on the metrics that matter to your team, like compliance scores, inspection completion rates, or recurring issue categories. 

You can also tailor dashboards for specific roles or stakeholders. So if you only want the safety manager to see incident trends, or the foreman to track overdue actions, that’s all doable.

From there, it’s easy to take action. If analytics show the same problem keeps popping up, you can assign a corrective task, launch a refresher training course, or adjust your inspection templates to address the gap.

Integrating Other Business Apps With iAuditor (SafetyCulture)

SafetyCulture makes it easy to connect with the tools your team already uses, but it’s important to note that all integration features are locked behind Premium and Enterprise plans. If you’re on the free tier, you won’t be able to access these options. 

Once unlocked, though, the available integrations can save a lot of time, especially if you’re managing inspections across multiple platforms or departments.

For construction teams, the native Procore integration is a nice touch. You can sync construction project data directly with SafetyCulture templates and upload completed inspections to the corresponding project in Procore. 

On the asset side, integrations with Caterpillar, Samsara, and GeoTab allow for real-time updates on asset conditions and GPS locations. 

For more complex needs, the Enterprise plan gives you access to an Integration Builder and developer API. I didn’t go deep into writing custom scripts, but the platform supports use cases like creating Salesforce accounts as SafetyCulture sites or triggering inspections based on HubSpot activity. 

There’s also support for Zapier and Microsoft Power Automate, letting you build custom automations without touching a line of code. These options make it possible to build lightweight but powerful workflows that suit your team’s exact needs.

iAuditor (SafetyCulture) Might be a Good Fit for You If…

SafetyCulture is built for teams who want to stay organized, save time, and cut out the chaos of scattered spreadsheets and forms. It might be a good fit if you’re:

• Looking for fast, AI-assisted form creation to build inspection templates in seconds
• Working in areas with spotty internet, and need a platform that works offline and syncs later
• Managing a small team — the free plan covers up to 10 users, which is generous for a safety tool
• Tired of complicated software and want something with a clean, intuitive interface your team can pick up right away

You Might Not Want to Use iAuditor (SafetyCulture) If…

While SafetyCulture or iAuditor is great for inspections and task follow-ups, it’s not trying to be an all-in-one workforce management system.

If you’re expecting certain advanced features out of the box, you may run into a few roadblocks.

iAuditor might not be a good fit if you’re:

• Hoping to import existing forms from Word, Excel, or CSV, as only image and PDF uploads are supported
• Looking for a visual, drag-and-drop calendar to manage inspection schedules
• Needing real-time team messaging, since the Heads Up tool is more for one-way announcements
• Expecting deep integrations out of the box — only a handful of native options are available
• Relying on fast customer support; response times can be slow and inconsistent
• Wanting to track employee hours or shift times, since there’s no built-in time tracking
• Planning to use GPS tracking for inspections, which is still in early access and not fully reliable

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iAuditor (SafetyCulture) Cost/Pricing

The Free plan is generous for small teams. It supports up to 10 users and gives you access to basic inspections, tasks, training, issue reporting, analytics, and Heads Up messaging. 

With a free plan, you can create unlimited templates, but only your five oldest templates remain active — new ones are locked unless you upgrade. It’s a solid starting point if you’re running a small crew or want to test things out before investing.

The Premium plan is $29 per user/month and is designed for growing teams (up to 150 users). It unlocks unlimited templates, full analytics, advanced training, permissions management, integrations, and security features like SSO. 

One limitation is that all users on your account must be on the same plan. This means you can’t mix Free and Premium seats. However, you can add Lite seats for occasional users at $6/month. Lite users can complete up to 12 inspections per year and have access to essential features like tasks, issues, and view-only reports.

The Enterprise plan is priced on request and tailored for large organizations. You can choose between per-seat pricing or a site-based model, which may be better for businesses with many job sites or locations. 

Enterprise customers also get access to the Integration Builder for creating fully custom workflows with platforms like Salesforce or HubSpot.

iAuditor (SafetyCulture) Reviews

Most users say SafetyCulture’s app is flexible, fast, and packed with helpful features for inspections and reporting, with many praising its ease of use on both mobile and desktop. 

Common complaints include syncing delays, crashing during offline use, and limitations around asset linking and issue creation from inspections. 

If you want a clearer picture of how it works in real-world situations, keep reading the next few reviews we’ve pulled together.

A user on iOS reported frequent crashes during inspections and questioned the app’s claim that the issues were caused by a poor internet connection.

It has a lot of potential ⭐⭐⭐
“I downloaded this app because our company is in need of a digital inspection form for our team, this seemed like a great app, but unfortunately it constantly crashes. It says it’s a wifi/internet problem, but we have absolutely no issue with our wifi or device data. Something the developers should take a look at.”

Android user Sean Todd mentioned inconsistent syncing that makes it hard to deliver reports on time, even with a stable WiFi connection.

⭐⭐⭐⭐
“I’m struggling with syncing, sometimes it’s straight away and other times can take hours with or without WiFi, my boss is pushing for reports but struggling to provide in time, any advice would be greatly appreciated.”

Will S. praised the software’s flexibility and speed but wished for better asset linking and the ability to create issues directly from inspections.

A very great full featured software for the safety teams at an orginazation. ⭐⭐⭐⭐
“Overall: Very positive. I love the software a lot.

Pros: I like that Safety Culture has a full suite of various features that can really be used in just about any way you can imagine. The website and app are both also very fast.

Cons: I only have two cons, which are two missing features I really want. I want to be able to create issues from inspections rather than actions. As well as I would like better asset linking to inspections. I can have a single inspection linked to single asset. However I would love the ability to have one inspection allow me to link 15+ assets to it. I have an inspection set up for ladders, rather than having to an inspection for each one, I was my team to start one inspection and link each of the ladders to each section in the inspection.”

Our Score (and Why We Chose It)

To help you decide if SafetyCulture is worth your time and money, I evaluated its performance based on six key factors: sign-up and onboarding, ease of use, features, support, pricing, and integrations. Here’s how it stacks up:

Sign-Up and Onboarding: Creating an account is fast and smooth, with a guided setup that personalizes your workspace based on your industry and role. You can start building forms right away or pull from their massive template library. There’s no feature walkthrough, but most users won’t need one — it’s that intuitive.

Ease of Use: The layout is clean and simple, both on desktop and mobile. You can find tools quickly and get real work done without needing training. Some menu items could use tooltips or brief descriptions, especially for first-time users.

Features and Functionality: It covers inspections, task tracking, reporting, analytics, and team communication well. You can build detailed forms, work offline, and track follow-ups — but there’s no time tracking, chat, or advanced scheduling. GPS tracking is still in early access, and some customization options (like answer types in issue forms) are limited.

Customer Support: Support exists, but it’s hit-or-miss. Live chat often leads to long wait times or email callbacks, and responses can take a day or two. Phone support is available, but you’d expect faster help for business-critical issues.

Value for Price: The free plan is solid for small teams, and Premium unlocks plenty of useful tools at $29/month per seat. But pricing can get steep fast, and all team members must be on the same plan — no mixing tiers.

Integrations: You get native connections to tools like Procore, Power BI, SharePoint, and calendar apps, plus API access and automation via Zapier. Still, the list of out-of-the-box integrations is short, and custom setups are locked behind Enterprise plans.

Alternatives to iAuditor (SafetyCulture)

Not every team will find SafetyCulture to be the perfect fit. Maybe you’re looking for stronger time tracking, a more construction-focused workflow, or tools that do more than inspections. 

Whether you need better integration with job costing or prefer software built specifically for field crews, there are solid alternatives out there that might suit your day-to-day needs better.

Below is a comparison of five top SafetyCulture (iAuditor) alternatives to help you find the right fit for your team.

The Bottom Line

Tools like SafetyCulture and the alternatives we covered can help digitize your workflows, but each one comes with trade-offs. Some lack time tracking, others aren’t built for construction, and a few just feel disconnected from how field crews work.

That’s where Workyard pulls ahead. Unlike apps that only handle forms or inspections, Workyard connects smart form building with powerful time tracking and job costing, so your daily reports, hours, and site data live in one place. 

Unlike iAuditor, Workyard can digitize forms in any format–from PDF and images to Word, Excel, or CSV. 

Workyard’s AI-powered form builder makes it easy to create digital checklists, site reports, or safety documents, while automation helps you capture data at clock-in or clock-out.

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