The 7 Best Field Service Apps for 2025

Scoring

Key Features

• Precise GPS time tracking and geofencing

• Simplified job costing

• Streamlined payroll processing

• Robust reporting tools

• Integrations with key construction apps

Highlights

Workyard offers a suite of features tailored for field service management.

One of its standout capabilities is GPS-based time tracking, which enables accurate logging of employee hours. This feature provides precise data on employee locations and work times.

The job costing feature in Workyard allows detailed tracking of labor costs on a per-project basis.

This functionality helps construction companies maintain budget control. Integration with popular payroll and accounting software keeps financial data up-to-date and easily accessible.

In terms of scheduling and dispatch, Workyard provides tools to quickly assign tasks and manage workloads efficiently. The app’s interface allows admins to adjust schedules as needed, accommodating any emergencies that arise.

Workyard’s field service app combines precision, simplicity, and robust features to help you manage your field workforce effectively.

Optimize field service operations with Workyard’s tailored solutions.

See how it works

Precise GPS Time Tracking and Geofencing

With Workyard’s GPS time tracking, employees can log their hours accurately, using real-time location data to confirm when and where they are working. This feature minimizes the risk of time theft and ensures fair compensation for employees.

Geofencing takes this a step further by creating virtual boundaries around job sites.

When employees enter or leave these designated areas, the app automatically records their time. Geofencing helps to log work hours only when employees are actually on site.

Admins can monitor employee locations in real-time, allowing for better oversight and quick responses to any issues. The combination of GPS time tracking and geofencing also supports compliance with labor regulations by providing detailed records of employee work hours and locations.

Workyard is available in mobile, desktop, and kiosk mode for your unique workforce management needs:

Workyard’s GPS-enabled clock for reliable time tracking and payroll.

Try it free for 14 days Book a demo

Optimize payroll accuracy with Workyard’s precise GPS time clock today.

Workyard’s GPS-enabled clock for reliable time tracking and payroll.

Optimize payroll accuracy with Workyard’s precise GPS time clock today.

Workyard’s GPS-enabled clock for reliable time tracking and payroll.

Optimize payroll accuracy with Workyard’s precise GPS time clock today.

Workyard’s GPS-enabled clock for reliable time tracking and payroll.

Optimize payroll accuracy with Workyard’s precise GPS time clock today.

Workyard’s GPS-enabled clock for reliable time tracking and payroll.

Optimize payroll accuracy with Workyard’s precise GPS time clock today.

Mileage Tracking 

Automatically calculate mileage for accurate reimbursement or job costing. Workyard’s GPS time clock app simplifies mileage tracking by capturing exact mileage per employee and job. This helps you allocate travel costs to specific field service jobs.

Accurate GPS Tracking 

Tracks hours worked with GPS-verified time stamps. Workyard’s GPS time clock uses precise location data to provide detailed GPS timelines for your field service crew, ensuring error-free payroll and job costing.

Beyond tracking hours, Workyard’s job tracking and reporting features offer crucial insights to optimize your field operations. Time data is automatically tied to job progress, costs, and compliance records, making it easier to identify inefficiencies and make timely interventions. With detailed reporting dashboards, you can monitor attendance, job costs, and budgets in real time, keeping projects on track and on budget. 

This integrated approach not only ensures accurate time tracking but also improves budgeting, billing, and compliance—all while saving valuable time and resources. 

Simplified Job Costing

By allowing detailed recording of labor costs on a per-project basis, Workyard enables construction companies to maintain precise control over their budgets. This feature is crucial for making sure projects remain financially viable and profitable.

Admins can input labor rates and track hours worked by employees on specific tasks, providing a granular view of where resources are being allocated. Real-time updates and accurate data entry allow the financial aspects of projects can be continuously monitored and adjusted.

Workyard also integrates with popular accounting software, making it easy to sync job costing data with broader financial management systems (more on this later).

By simplifying job costing, Workyard allows construction companies to focus more on their core operations and less on administrative tasks.

Workyard’s labor cost capture for precise billing and estimates.

Try it free for 14 days Book a demo

Improve billing precision with automatic labor cost tracking in Workyard!

Workyard’s labor cost capture for precise billing and estimates.

Improve billing precision with automatic labor cost tracking in Workyard!

Workyard’s labor cost capture for precise billing and estimates.

Improve billing precision with automatic labor cost tracking in Workyard!

Workyard’s labor cost capture for precise billing and estimates.

Improve billing precision with automatic labor cost tracking in Workyard!

Workyard’s labor cost capture for precise billing and estimates.

Improve billing precision with automatic labor cost tracking in Workyard!

EDITOR’S NOTE: We created Workyard – the first app reviewed here – to address issues we encountered while struggling to track and manage construction payrolls for over 700 workers in over 50 construction businesses. We built the Workyard app from the ground up to support construction companies like yours, with industry-essential features like the industry’s most accurate time clock app with GPS and geofencing, intuitive contractor scheduling, construction cost tracking tools, and more.

Learn more about how Workyard works on our main website, or sign up for a 14-day free trial today to see what Workyard can do for your business.

Streamlined Payroll Processing

Workyard streamlines payroll processing by offering seamless integrations with various popular payroll software. Its ability to connect with tools like QuickBooks, ADP, and Gusto make payroll management a more efficient process.

By accurately logging employee hours using GPS-based data, Workyard ensures all time entries are reliable and verifiable. It simplifies the preparation of payroll by organizing and consolidating time data into a format that can be easily imported into payroll software.

Workyard’s robust integrations with top software solutions.

Try it free for 14 days Book a demo

Seamlessly connect your systems with Workyard’s powerful integrations.

Workyard’s robust integrations with top software solutions.

Seamlessly connect your systems with Workyard’s powerful integrations.

Workyard’s robust integrations with top software solutions.

Seamlessly connect your systems with Workyard’s powerful integrations.

Furthermore, Workyard’s comprehensive reporting tools provide detailed insights into labor costs and work hours. Admins can generate reports that highlight key payroll data, offering a clear view of expenses and helping to maintain budget control.

Let’s take a look at how these reports work…

Robust Reporting Tools

With Workyard, you can generate comprehensive reports on labor costs, time tracking, project progress, and employee productivity.

Let’s take a look at labor cost reports, for example. Admins can track labor expenses on a per-project basis, allowing for precise budget management and cost control. These reports help identify areas where projects might be exceeding budgets.

Workyard’s time tracking reports compile data from GPS-based logging and geofencing. As we mentioned earlier, these reports will show exactly when and where employees worked.

In addition to labor and time tracking, Workyard’s reporting tools include project progress reports. These reports offer a clear overview of the current status of ongoing projects, highlighting completed tasks, upcoming deadlines, and any potential delays.

Reports and data in Workyard.

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Gain insights and stay on budget with Workyard’s customizable reports.

Reports and data in Workyard.

Gain insights and stay on budget with Workyard’s customizable reports.

Reports and data in Workyard.

Gain insights and stay on budget with Workyard’s customizable reports.

Reports and data in Workyard.

Gain insights and stay on budget with Workyard’s customizable reports.

Integrations with Key Construction Apps

As we mentioned, Workyard integrates with popular accounting software like Quickbooks. These integrations enable automatic syncing of financial data, keeping job costs, payroll information, and expense tracking consistently up-to-date.

For time tracking and payroll, Workyard connects with payroll services such as ADP and Gusto. These integrations facilitate the direct transfer of time-tracking data to payroll systems, ensuring timely and accurate employee compensation.

Workyard’s robust integrations with top software solutions.

Try it free for 14 days Book a demo

Seamlessly connect your systems with Workyard’s powerful integrations.

Workyard’s robust integrations with top software solutions.

Seamlessly connect your systems with Workyard’s powerful integrations.

Workyard’s robust integrations with top software solutions.

Seamlessly connect your systems with Workyard’s powerful integrations.

Reviews

At the top of each app review, we feature aggregate user scores. At the time of publication, Workyard had the following ratings:

On the iOS App Store, Ken M. said Workyard helped them improve time tracking…

Better than most ⭐⭐⭐⭐⭐ 
“I just wanted to write this to share that I finally found a time clock app for my company that does something you would expect from all of them. IT WORKS. We were using another app to clock employee hours until out of the blue it started deleting hours. Ended up losing all my information and the company told me there was nothing to do about getting them back. I almost went back to paper but decided to give Workyard a try. We’ve been using it for a few months and it’s been rock solid. It’s been so reliable…”

Randy J. said the Android version of Workyard’s app is “amazing.”

⭐⭐⭐⭐⭐ 
“It allows me, as a technician, if I accidentally forget to sign in to a customer, to have proof I was there with the GPS location. It overall makes it easier on management because they can see where all the techs are and, when new customers call in, they’re able to call the nearest tech to pick up more business. Overall, a very needed app for any business that has several techs or employees who are mobile. And it makes tracking hours easy.”

In April 2024, project manager Bishop B. said the app has good customer support…

⭐⭐⭐⭐⭐ 
“My overall experience on a 1-10 scale is a 10. Customer support was prompt. I look forward to doing more business with you guys… I like being able to track my money, how it’s being spent, what it’s being spent on, what hours are used for, driving hours, and being able to track my employees.”

Pricing

Scoring

Key Features

• Optimized workforce scheduling

• Real-time inventory management

• Comprehensive field service reporting

• Mobile access

• Preventive maintenance tracking

Highlights

ServiceMax is field service management software that provides a comprehensive suite of tools designed to optimize field operations and improve service delivery.

ServiceMax has many different products, but we’ll focus on their field service app, ServiceMax Go, for this review.

One of ServiceMax’s primary features is its scheduling and dispatching tool. The app allows admins to allocate resources, assign tasks, and manage workloads. Its intelligent scheduling system takes into account technician availability, skill sets, and location, making sure the right person is assigned to the right job.

ServiceMax also provides real-time visibility into field operations. Through its intuitive dashboard, admins can monitor job statuses, track technician locations, and receive updates on task completion.

Another notable feature is ServiceMax’s inventory management system. This tool helps track parts and materials, giving technicians the necessary resources to complete their tasks.

Lastly, ServiceMax offers comprehensive analytics and reporting tools. These tools enable admins to generate reports on KPIs, such as job completion rates, technician performance, and customer satisfaction.

Reviews

Mobile reviews for ServiceMax Go are generally poor. Many users report dealing with bugs or glitches.

Capterra reviews, which tend to come from admins rather than frontline workers, are slightly more positive.

An anonymous iOS user said ServiceMax is not intuitive or efficient…

⭐ 
“My employer has had a variety of case management systems over the years. We were told this is the “industry standard…” It’s not intuitive or efficient in any way… We see change over the years and there are typical “growing pains” when starting something new. This is not that. We’re a year into it and it is still by far the worst experience ever…””

Android user Abhishek D. said he struggles using many of the core features…

⭐ 
“This app is overhyped. Many essential key product functions are struggling in this app, like synchronization of records, custom SFM actions, and external links. Records roll back to the old value after sync instead of loading the updated record from the server. Full of bugs. Had multiple cases with ServiceMax, they still cannot pinpoint the issue.”

Solution Architect Greg B. said the custom code delivered to his business by ServiceMax was not up to par…

⭐⭐⭐⭐ 
“The negative point of Servicemax is resource hunger. The package, when installed in Salesforce, seems to take up a large amount of space. The custom code delivered in our implementation (by Servicemax or their trusted partners) was not the best commented, so it was difficult for a programming novice to amend for code coverage purposes.”

Pricing

Scoring

Key Features

• Advanced scheduling and dispatch

• Integrated asset management

• Real-time work order tracking

• Predictive maintenance capabilities

• Comprehensive reporting and analytics

Highlights

Microsoft Dynamics 365 Field Service is a component of the larger Microsoft Dynamics 365 suite, which integrates CRM and ERP capabilities into a single platform. This integration allows businesses to leverage the full range of Microsoft tools, including Office 365, Power BI, and Azure.

One of Dynamics 365 Field Service’s standout features is its advanced scheduling and dispatching capabilities. The platform uses AI-driven scheduling to optimize resource allocation, assigning technicians to jobs based on skills, availability, and proximity.

Real-time tracking and monitoring are also notable strengths of Dynamics 365 Field Service. The platform provides real-time visibility into field operations, allowing managers to track technician locations, job statuses, and inventory levels.

Dynamics 365 Field Service can also connect to IoT-enabled equipment, allowing for predictive maintenance and proactive service. This capability helps in identifying potential issues before they become critical.

Customer engagement tools are robust within Dynamics 365 Field Service. The platform integrates seamlessly with Dynamics 365 CRM, providing a comprehensive view of customer interactions and service history.

However, Microsoft Dynamics 365 Field Service can be complex to implement, particularly for businesses that are not already using the Microsoft ecosystem. The initial setup and customization require a significant investment of time and resources.

Additionally, the cost is high for smaller businesses, as the platform is geared more towards medium to large enterprises.

Reviews

Dynamics 365 Field Service has mixed reviews.

An overwhelming number of reviews come from administrators and business owners on Capterra, which are generally positive. However, frontline workers seem to be mostly unhappy with the app’s performance…

A user on the iOS app store said the app constantly glitches…

⭐ 
“For the amount of money that has been invested into this app it is appalling that the app has as many issues as it does. Almost every time entry I have tried to submit has resulted in me having to redo it because the app freezes and loses all my progress before I even have a chance to save.”

On the Google Play Store, user J. Given also said bugs made the app hard to use…

⭐ 
“Unreliable and flakey. Not reliable enough to be a mandatory business app. Flakes out and has had to be removed and reinstalled twice in a day. Totally dependent on a wifi connection. Newest version is exponentially worse.”

Capterra users don’t have the option to review Dynamics 365 Field Service individually. Rather, all the reviews focus on Dynamics 365 as a whole. Still, manager Cindy G. said the CRM left much to be desired…

Not an ideal CRM ⭐⭐⭐⭐ 
“I don’t feel that Dynamics is the best CRM solution out there by any means. Microsoft is not a CRM provider; they just offer a CRM solution. If given the choice, I would go with a CRM from a provider that specializes in CRM software. Dynamics does not have the capabilities or functionality we need at my organization, but we chose it because it is a Microsoft product and integrates well with other Microsoft products. That being said, the user experience and admin experience are both lacking, and I would not recommend this product to others looking for a robust CRM.”

Pricing