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The 7 Best Field Service Management Software for Small Business in 2026

Looking for the best field service management software for your small business? We’ve reviewed 7 of the best apps on the market to help you!

Estel Masangkay
Estel Masangkay
Last updated: 10 min read
workyard gps time tracking

Managing payroll, compliance, and time tracking is no small task—especially when 53% of companies have faced penalties for payroll errors​. The right software can simplify these processes, save you time, and help avoid costly mistakes.

In my review, I’ve gathered and examined the best field service management software options for small businesses. I’ve identified the top critical features of a field service management app, which I’ll be sharing with you

Let’s dive into your options!

Top Field Service Management Software for Small Business at a Glance
Our score
9.3
8.2
8.1
Best for
Superb field service management software with unmatched GPS tracking.
Offers essential tools for field service management
Offers field service management solution.
Pricing
Starting at $6 / mo. per user + $50 base fee
Starting at $99 / mo. per user
Must contact sales for pricing
Our score
9.3
Best for
Superb field service management software with unmatched GPS tracking.
Pricing
Starting at $6 / mo. per user + $50 base fee
Our score
8.2
Best for
Offers essential tools for field service management
Pricing
Starting at $99 / mo. per user
Our score
8.1
Best for
Offers field service management solution.
Pricing
Must contact sales for pricing

How our scoring system works

1. Workyard

Features Pricing Pros & Cons Ratings and Reviews

In a nutshell

Workyard is an ideal job management software solution for small businesses-including general and specialty contractors– looking to streamline field service operations. Its features simplify task management, enhance team coordination, and optimize resource allocation, helping small businesses deliver excellent service while staying efficient and cost-effective.

Workyard’s intuitive interface is designed for small teams and keeps managers informed of field activities, ensuring quick issue resolution and improved customer satisfaction.

Key Features

  • Best-in-class GPS time clock
  • Integration with payroll systems and workflow in minutes
  • Labor compliance in-app functionality

  • Scheduling for individual workers and teams
  • Job-tracking with real-time data
  • Job costing for all types of jobs
  • Reporting with analysis and insights
  • AI-powered smart form builder

Our score

9.3
Full scoring breakdown →
Start a free trial today Book a demo

Key Field Service Management Features

Workyard is purpose-built for small construction and field service businesses that want to simplify payroll, job costing, and scheduling. After testing multiple platforms, I found Workyard to be the most accurate and reliable option for tracking labor costs in real time. Its GPS-powered time tracking, automated scheduling, and payroll integrations make it a must-have for managers who want full visibility into their crews and projects.

  • Real-Time GPS Tracking: Tracks the live location of field teams, ensuring quick responses and optimized routing for service calls.
  • Automated Scheduling:  Assigns tasks based on worker availability and location, reducing scheduling errors and ensuring timely service.
  • Instant Communication: Allows managers to share job updates and instructions in real time, keeping teams connected and informed.

Advanced Tools for Field Service Operations

  • Geofencing: Tracks when workers arrive at or leave service locations. Automatically logs work hours and prevents time theft, ensuring payroll accuracy.
  • Mobile App: Enables field workers to access schedules, update job statuses, and share photos or notes directly from the field.
  • Job Cost Tracking: Monitors labor and project costs in real time, helping small businesses stay on budget and maintain profitability.

Business Integrations

  • Payroll and Accounting: Integrates seamlessly with QuickBooks, Gusto, and other systems for easy invoicing and payroll management.
  • Custom Reports: Provides insights into team performance, job costs, and service efficiency, helping business owners identify areas for improvement.

What sets Workyard apart is its accuracy and simplicity. Designed by builders, the app is intended to be intuitive even for smaller teams and gives managers real-time insight into field work, helping prevent wasted hours and streamline every project from the ground up.

Real-World Success: How Accord Group Saved Hundreds of Man-Hours with Workyard

Managing a field service team efficiently can be a logistical nightmare, especially when dispatching crews across multiple job sites. Shiloh Hoggard from Accord Group, a leading residential and commercial restoration company, faced this challenge firsthand. Their Onsite Construction Supervisors (OCS) were constantly struggling with inefficient routing, excessive travel time, and scheduling conflicts, which reduced productivity and increased operational costs.

After implementing Workyard’s field service management software, Accord Group transformed its operations. Real-time GPS tracking allowed them to see where every field worker was located, optimizing dispatching to reduce unnecessary travel time. By leveraging automated scheduling and location-based job assignments, the company eliminated scheduling bottlenecks and improved workforce coordination significantly.

The results were game-changing—Accord Group saved hundreds of man-hours per week by reducing travel inefficiencies and ensuring the right employees were assigned to the right jobs at the right time. Workyard’s streamlined workforce management tools not only made dispatching smoother but also improved job completion rates and employee satisfaction. For any small business struggling with field service coordination, Accord Group’s success story proves that Workyard is the ultimate solution​.

GPS Time Tracking

For small businesses, tracking employee hours accurately is critical to managing costs and maintaining trust. Workyard’s GPS Time Tracking ensures that every minute is accounted for with precise, real-time data.

Automatic Clock-Ins and Clock-Outs

Employees don’t have to manually punch in or out anymore. Workyard uses geofencing technology to automatically clock workers in when they arrive at a job site and clock them out when they leave.

Example: A technician heading to a customer’s location is automatically clocked in upon arrival. Once the job is done and they leave, the system clocks them out. No more missed or forgotten timesheets.

Capture hours worked per job and/or cost code with every time card. Capture hours worked per job and/or cost code with every time card.
Automatically attribute driving trips (w/ travel time and mileage) to jobs. Automatically attribute driving trips (w/ travel time and mileage) to jobs.
Automatically capture site arrival and departure times for all employees. Automatically capture site arrival and departure times for all employees.
Make it easy for your team to record receipts and tag them to jobs. Make it easy for your team to record receipts and tag them to jobs.
Analyze job related data in one easy to use dashboard. Analyze job related data in one easy to use dashboard.
Empower your team to share job progress updates. Empower your team to share job progress updates.
Track automatic and manual changes in a comprehensive activity log. Track automatic and manual changes in a comprehensive activity log.

Real-Time Location Monitoring

Managers can see where their team members are throughout the day, allowing them to assign tasks more efficiently and respond quickly to urgent jobs.

Example: If a last-minute service call comes in, Workyard helps the dispatcher find the nearest available employee and send them to the site, minimizing travel time and keeping customers happy.

Mileage and Travel Tracking

I’ve used Workyard to calculate mileage and travel times between job sites, which it did without a hitch every time. This ensures accurate reimbursements and helps businesses optimize fuel costs.

Example

A worker visiting multiple locations during the day has all their trips logged automatically. This makes tracking expenses simple and ensures fair reimbursement.

Scheduling

Scheduling is crucial for keeping small teams efficient and productive. Workyard’s Visual Calendar Dashboard makes it easy to assign jobs, track progress, and avoid conflicts.

Workyard’s construction scheduling software offers the following.

Drag-and-Drop Scheduling:

Assign tasks to employees with a simple drag-and-drop interface. You can schedule multiple jobs for a worker or assign several workers to one task.

Example: If a team is working on a plumbing project in the morning and a maintenance job in the afternoon, Workyard lets you plan their day with just a few clicks.

Real-Time Syncing: 

Schedules are synced across all devices, so employees always know where to be and when.

Example: If a job’s time changes, the update is instantly reflected in everyone’s schedule, ensuring the team stays on the same page.

Keep your team updated with instant job info. Keep your team updated with instant job info.
Add notes, lists, and files so nothing gets missed. Add notes, lists, and files so nothing gets missed.
Share a mobile calendar so crews know where to go. Share a mobile calendar so crews know where to go.
Provide lists your crew can check off in real time. Provide lists your crew can check off in real time.
Field updates come in live, with photos and more. Field updates come in live, with photos and more.

Job Tracking

Keeping track of multiple jobs at once can be overwhelming. Workyard’s job-tracking software provides managers with a clear view of what’s happening in the field. You’ll know what’s been completed, what’s in progress, and what needs attention.

Get clear insights into every job’s status and progress. Get clear insights into every job’s status and progress.
Stay updated with real-time field notes and images. Stay updated with real-time field notes and images.
Monitor job sites in real time, from visits to status updates. Monitor job sites in real time, from visits to status updates.
Keep all job info, tasks, and reports at your fingertips. Keep all job info, tasks, and reports at your fingertips.

Real-Time Updates

Employees can update job statuses, share photos, and add notes from their phones. These updates sync instantly, so managers are always informed.

Example: A technician fixing an HVAC system can upload a photo of the completed repair and mark the job as done. This keeps everyone in the loop and ensures transparency.

(Tip: Check out our top picks for The 7 Best HVAC Software Solutions.)

Project Dashboard

Workyard’s dashboard shows all ongoing jobs, including labor time, site visits, and task progress. This helps managers stay organized and avoid delays.Example: On a busy day, you can quickly check the dashboard to see which jobs are running behind and make adjustments as needed.

Job Costing

Workyard’s live cost tracking captures job costs by recording and analyzing time card submissions.

I’ve grouped and filtered job costs by:

  • Employee
  • Project type
  • Duration of project
  • Cost code
  • Date

Workyard receives each log and time card submission, automatically calculating job costs for each task. The platform does this for every employee on your team and updates your dashboard in real time.

Workyard synchronizes job cost data and time sheets with existing accounting software for faster processing. 

Get a live view of project expenses with our advanced dashboard. Get a live view of project expenses with our advanced dashboard.
Create cost codes to see exactly where time is spent. Create cost codes to see exactly where time is spent.
Review detailed reports by employee, date, and cost category. Review detailed reports by employee, date, and cost category.
Easily transfer timesheets to accounting with job and cost codes. Easily transfer timesheets to accounting with job and cost codes.

Reporting

Workyard creates customizable reports and dashboards to give you insights for better business and workforce management.
Generate and customize the following reports in minutes:

  • Time cards (detail, summary)
  • Time card notes
  • Time off summary
  • Pay period time
  • Project and cost code time (detail, summary)

Workyard allows you to create the following reports:

  • Task report. Filter and group entries by time, cost code, and project code
  • Project report. Create project reports on a daily, weekly, or monthly basis
  • Progress report. Export current project notes in PDF and CSV format, including image attachments
  • Employee time report. Create reports on teams’ worked hours, labor costs, and activity on job sites

Workyard places key metrics and data at your fingertips to help you gain insight into project labor costs and understand how employees spend their time.

View team hours, job activity and costs at a glance. View team hours, job activity and costs at a glance.
Customize dashboards to focus on the fields that matter to you. Customize dashboards to focus on the fields that matter to you.
Use GPS, notes and receipts data to support your billing processes. Use GPS, notes and receipts data to support your billing processes.
Get insights into where you are over and underestimating. Get insights into where you are over and underestimating.
Track job costs in real-time, identify and address overspend early. Track job costs in real-time, identify and address overspend early.

Integrations

Workyard integrates with your CRM, accounting, and payroll for streamlined business processing. Its native integrations include QuickBooks, Gusto, Oracle NetSuite, Rippling, and more.

Within minutes, Workyard seamlessly imports employee and project data to other systems for streamlined billing, invoicing, and job cost reporting.


Workyard also exports data to CSV for use in Microsoft Excel and Google Sheets. The app’s Developer API also lets you connect to more systems not already on the list.

Get more accurate time cards with our ADP Workforce Now & Run time clock. Get more accurate time cards with our ADP Workforce Now & Run time clock.
Get a real-time view of job costs with our time tracking app for QuickBooks. Get a real-time view of job costs with our time tracking app for QuickBooks.
Capture accurate time cards and field logs with our Foundation integration. Capture accurate time cards and field logs with our Foundation integration.

Labor Compliance

Workyard is equipped with built-in labor guidelines for managing compliance. The platform creates automatic audit trails to document time records for every employee on your team.Workyard is FLSA-compliant and stores records in an online, searchable repository. You can also use Workyard to set rules for mandatory breaks and overtime by state and stay compliant with labor regulations.

Facial detection captures clock-in photos to prevent buddy punching. Facial detection captures clock-in photos to prevent buddy punching.
Ensure time and safety compliance questions are answered every shift. Ensure time and safety compliance questions are answered every shift.
Never lose a time record with an accurate & searchable online repository. Never lose a time record with an accurate & searchable online repository.

EDITOR’S NOTE: We created Workyard – the first app reviewed here – to address issues we encountered while struggling to track and manage construction payrolls for over 700 workers in over 50 construction businesses. We built the Workyard app from the ground up to support construction companies like yours, with industry-essential features like the industry’s most accurate time clock app with GPS and tIme clock kiosk, intuitive contractor scheduling, construction cost tracking tools, and construction time tracking, and more.

Learn more about how Workyard works on our main website, or sign up for a 14-day free trial today to see what Workyard can do for your business.

View More Workyard features View Less Workyard features

Pricing

Optimize job profitability with Workyard’s detailed cost tracking and seamless accounting integrations. Starting at $6 per user monthly plus $50 company fee, it delivers real-time financial insights to keep projects on budget and billing accurate.

Free trial

14-day trial with no credit card required

Starter

Starts at $6/month per user
+ $50 company base fee

Pro

Starts at $13/month per user
+ $50 company base fee
Start a free trial today Compare plans

Pros and cons

Pros

Automates payroll with time card data.

Accurate labor cost tracking.

Easy-to-use mobile app.

Live map view of workers in the field
Cons

Focused on construction and field service.

Premium pricing for advanced features.

Ratings and reviews

Our score

10
9
10
8
10
10
6
Learn how our scoring system works
4.9/5
4.3/5
4.2/5

iOS user SimmyLuvsChrist says Workyard has made life easy and delivers on its promise to provide real-time updates:

Life made easy!
⭐ ⭐ ⭐ ⭐ ⭐

Being able to Clock-in with ease has been one less stress. The App is easy to use and I can locate the information I need without issue. There is not a delay in updates or a constant need to refresh the app.

More Workyard IoS reviews →

Android user Andrew Webb loves the apps’ time-tracking and labor costing features:

⭐ ⭐ ⭐ ⭐ ⭐

Great for keeping track of employee hours. Even better than that I can get reports on the labor costs for each of my projects without any extra effort!

More Workyard Android reviews →

Workyard user Sam D. says the app has greatly reduced payroll errors and delays:

First time Geo-Fence Time Clock User – Love Workyard!
⭐ ⭐ ⭐ ⭐ ⭐

Overall: We have loved getting onto digital timecards, and have found the direct export from Workyard to our payroll company to greatly reduce payroll errors and delays. We strongly recommend this service to any company looking to upgrade their payroll timecards.

Pros: Workyard was incredibly simple to roll-out, easy to train our current staff how to use, and easy to geo-fence projects.

Cons: The geo-fence feature can get complicated with projects that are in the same building, or very close to each other.

More Workyard Capterra reviews →
Start a free trial today Book a demo

linksVector 2. FieldPulse

Pricing Pros & Cons Ratings and Reviews

In a nutshell

FieldPulse is a field services solutions provider for trade businesses, like HVAC-R, plumbing, and electrical contractors.

The platform offers streamlined solutions for scheduling and dispatching with its calendar and GPS tracking features. Field workers can clock in and out, plan routes with one-click navigation, and attach photos and notes to jobs.

I noted that FieldPulse’s Mobile Invoicing app connects inventory lists to invoices. This means the system automatically updates inventory records with every completed field assignment. The platform also offers pre-made estimate templates, which I can link to the calendar to schedule new jobs.

I also like that the mobile app supplies technicians with sales materials for upselling, potentially creating more sales when field workers present service agreements to repeat customers.

FieldPulse integrates with accounting software like QuickBooks, financing apps like Square, HR, and recruiting systems like BlueRecruit, and other third-party partners. 

Key Features

  • Scheduling and dispatching with job photos and notes
  • CRM with customer communication tools like email and SMS
  • Mobile estimates and invoice item templates
  • Job and work order management with technician and manager assignments
  • Service agreements with technician sales materials for upselling
  • Inventory and pricebook for parts tracking and standardized pricing

Our score

8.2
Full scoring breakdown →

Pricing

Free Trial?

NO

Demo available upon request

Tiers

Must contact sales

Pros and cons

Pros

Great customer support

Good scheduling features

Easy to set up
Cons

More mobile features for field technicians could be added

Expensive for small businesses

No free trial for users to test before committing

Ratings and reviews

Our score

8
10
7
8
8
8
9
Learn how our scoring system works
5.0/5
3.4/5
4.6/5

iOS user CoolTechMech says the app is useful, but needs more functionality for field technicians:

⭐⭐⭐⭐ 
App is pretty good but I have a couple of things to recommend. One being auto correct, sometimes autocorrect doesn’t work and it will autocorrect to a word that not even English. Secondly, my techs and feel that comments and field notes should be editable. There are times where we need to edit our notes for spelling and or grammar mistakes. Also, there are times when I need to edit a comment if there was additional scopes of work performed on that same day. PLEASE help us out and make this available in the next update.

FieldPulse user Crystal D. praised the customer support, but had reservations about the cost:

So far so good ⭐⭐⭐⭐⭐ 
Pros: I liked the fact that [sensitive content hidden] my Customer Success Specialist, is so very kind and helpful. Whenever you need her she is right there to answer all of my question.

Cons: What I like the least is the fact that it’s rather pricey for a small business just starting out. Plus they don’t give you a trial to use first. We had to purchase it first and there was a 15-day refund policy in place. But I would have preferred a trial without committing first.

3. ServiceTitan

Pricing Pros & Cons Ratings and Reviews

In a nutshell

ServiceTitan is service management software for home service businesses, and it also supports commercial and residential contractors. The platform specializes in field operations management tools, such as scheduling, crew management, technician tracking, and project tracking.

ServiceTitan can track my clock-ins, clock-outs and driving times. It also allows team admins to keep tabs on vendor runs and wrench times. The platform automatically breaks down time and labor costs from the field so you can check the profitability of your field team’s jobs.

You can set up branded estimates and proposals in ServiceTitan, as well as automate recurring service agreements for your clients. The platform’s client portal allows customers to track technicians on their way to work sites. Clients can also view personalized service pricing, request services, and pay their invoices online.

I’ve noticed that ServiceTitan offers a dedicated inventory app to track materials from purchase to the warehouse, streamlining operations and management processes. 

Key Features

  • GPS tracking and timesheet breakdown
  • Integrated workforce management and marketing tools
  • Mobile automated tools for warehouse and tech crews
  • Client portal with work orders and payments
  • Job costing with project progress and material tracking
  • Pricebook and mobile estimates for instant quotes

Our score

8.1
Full scoring breakdown →

Pricing

Free Trial?

NO

Demo available upon request

Starter

Must contact sales for pricing

Essentials

Must contact sales for pricing

The Works

Must contact sales for pricing

Pros and cons

Pros

User-friendly

Dedicated inventory app

Good client portal features
Cons

No published pricing

Rapid updates upset user workflows

Slow mobile performance

Ratings and reviews

Our score

8
9
7
7
9
8
8
Learn how our scoring system works
3.0/5
2.8/5
4.4/5

iiOS user J800k says the app is almost perfect, but the app runs slow on mobile devices:

Almost perfect⭐⭐⭐ 
Been knowing about this application for several years now. Began to utilize it as soon as I got into plumbing. Everything works fine but there are some things that would make it better.

For example, when I need a purchase order ( P.O ) I can’t save it without having to fill out ALL the blanks. I get it, it’s necessary but in the version I began with I did not need to do that. I like to enter them at the end of a project. Just makes it easier to use. Also it does tend to be slow at times. I would restart my iPad, uninstall and reinstall and the app would still not open. Making the app user friendly would increase the ratings. …Besides that, I have no other issues. Thank You Service Titan!

Android user Collin Verge reports multiple issues with the mobile app:

⭐⭐ 
Fixed needed: 1. Since I’ve been using this app for the past 7 months, I always find myself needing to refresh the app when I pull up to a customers house. When I try to hit the “arrive” button, it does nothing unless I refresh the app and try again immediately.

2. Just purchased new phone last week(Pixel 8 Pro). Since using this app on the new phone, I am no longer able to upload pictures of the job onto the customers account. The screen freezes and pics are not added. Please fix these issues.

ServiceTitan user Leon W. says the app improves client experience and transactions, but the onboarding process is a little challenging:

⭐⭐⭐⭐⭐ 
Overall: Our overall experience with ServiceTitan has been really great! It is the best software by a long shot! It is pricey but you certainly get what you pay for.

Pros: We love how easy ServiceTitan makes things on our customers. Automated text messages when a technician is on the way, ability to pay their invoice online, and fast online scheduling with real time availability makes us very simple to do business with!

Cons: The implementation and setup is quite the process. New feature onboarding requires a lot of research and figuring out for yourself. ServiceTitan helps as much as they can but not having a dedicated account rep anymore makes this a little challenging.

linksVector 4. Jobber

Pricing Pros & Cons Ratings and Reviews

In a nutshell

Jobber is job scheduling software targeting general contractors and other construction industry professionals.

Its construction business management software helps project owners schedule crew members and communicate with customers. The software also tracks time and materials used for various jobs to keep estimates accurate.

I can use Jobber to map and route jobs, as well as track progress. I can also leverage the platform’s client hub to enable customers to request projects, confirm job details, and receive updates on work progress.

The platform instantly generates invoices at job completion or on a pre-set schedule (ex. after each visit, every month, etc.). You can also set up custom notifications reminding customers about due payments through emails or text messages.

Jobber integrates with a broad range of business apps, like QuickBooks Online, Stripe, Zapier, MailChimp, CompanyCam, Google Local Services, and others. 

Key Features

  • Calendar management with personalization features
  • Job scheduling with team member schedule comparison
  • Automated job booking based on preferences
  • Instant invoice generation with customized email or text follow-up
  • Integrations with payroll and marketing systems
  • Online booking widget for customer appointments

Our score

8.1
Full scoring breakdown →

Pricing

Free Trial?

YES
14-day free trial

Core

$28/mo. for 1 user

Connect

$84/mo. for 1 user, $119 for up to 10 users

Grow

$140/mo. for 1 user, $245 for up to 10 users

Plus

$420/mo. for 15 users

Pros and cons

Pros

Easy to use for beginners

Good user interface

Flexible for multi-trade businesses
Cons

GPS tracking (Fleetsharp) needs improvement

Invoicing feature needs to be simplified

Users report low value for cost

Ratings and reviews

Our score

8
7
7
8
9
8
9
Learn how our scoring system works
4.6/5
4.1/5
4.5/5

iOiOS user Emisydet says the app has improved business efficiency, but the reporting and GPS functions need fixing:

Great organizational tool⭐⭐⭐⭐ 

We love Jobber for logistics, organizing routes, setting up and keeping track of one-off and recurring jobs, materials, chemical services, etc, also the ability to upload pics and notes and to make changes to routes or job details without having to track down crews working on loud equipment.

…The reports are very basic and have a lot of room for improvement – hence 4 stars. When we download reports we have to heavily edit them in excel to be useful. That gets annoying bc of time required which no landscaper has to spare. The report shortcomings might really matter to a small company using Jobber for all it’s capabilities – which we’re not. Hopefully improvements are on the way in that area. 

The only GPS that syncs with Jobber is Fleetsharp/Linxup and Fleetsharp customer service is so bad that we switched back to Clearpath anyways. Therefore we lost that connection betw our trucks and Jobber. Hopefully they expand that also? Still highly recommend Jobber to any service business. It’s done a lot to improve our efficiency.

Android user P. Me says Jobber has a good interface, but the invoicing feature needs to be simplified:

⭐⭐⭐ 
Nice app. One of the better user interfaces. However, the invoice template fails to allow banking details and other details (maybe I did it wrong), which are required on an invoice in Australia. Also, clients want the actual invoice sent to them, & not have to waste their time clicking through the client hub to get their invoice. No delete account option in settings either.

Jobber user Martin D. says the platform is quite flexible, but could deliver more value for its cost:

Great Software ⭐⭐⭐ 

Overall: Very good software, i have spoken to them several times regarding learning the new features and explaining how we use the software. They are very approachable and willing to listen to ideas for improvement and feature requests to make running a buisness easier.

Pros: It’s flexibility to our multi trade business it allows us to customise to sure each and every type of servcies, from regular window cleaning to one-off big construction projects.

Cons: I feel the limit on the number of users should be higher considering the amount you pay on the top tier plans. You can add additional users at additional cost which i don’t feel is priced low enough. I also feel that some of the new features they are implementing should not be additional cost and should be included as part of the grow plan.

linksVector 5. Simpro

Pricing Pros & Cons Ratings and Reviews

In a nutshell

Simpro is global field service management software for trade service professionals. It offers dedicated enterprise solutions for franchises, multiple businesses, or companies operating in different locations.

I can use the platform to schedule field workers and set up automatic reminders to make sure no one misses their appointments.

Team admins like you can also set up detailed estimates and quotes for each project, which clients can pay for using card, check, cash, mobile, or bank transfer. The platform allows you to create and send invoices from the web or on your mobile phone. 

I noted that Simpro also features a Data Feed add-on to automatically populate invoices from existing documents, which parallels AI smart form builders from other apps. 

Simpro features GPS tracking for both field workers and fleet vehicles. Team members can clock in and out and record their job details on the app. You can use the app to track work-related trips and calculate distances between a current job site and the next site to optimize routes.

Simpro integrates with accounting, asset management, job management, and other business systems. 

Key Features

  • Job scheduling calendar with automated notifications
  • Estimating and quoting with vendor catalog synchronization
  • Advanced inventory features with supplier catalogs, POs, vendor comparison
  • Service delivery with quotes and job creation
  • Mobile invoice generation
  • Business report

Our score

7.7
Full scoring breakdown →

Pricing

Free Trial?

NO
Demo available upon request

Simpro Base Plan + Add-ons

Must contact sales for pricing

Pros and cons

Pros

Integrates well with other systems

Good quoting functions

Reliable integration with accounting and asset systems
Cons

Poor customer support

Users report platform is often offline

Custom reporting could be simplified

Ratings and reviews

Our score

8
6
7
8
8
8
8
Learn how our scoring system works
1/5
5.0/5
4.1/5

iOS user athebner rated the app four stars, but wishes for one thing:

Darkmode ⭐⭐⭐⭐ 
This app needs dark mode!!

Working off this app all day kills my eyes

An unnamed Simpro user (verified LinkedIn reviewer) says the app has gone downhill recently:

Office Manager ⭐ 

Overall: Not good any more. This product is not well supported by customer support

Pros: I dont like it at all, Simpro was sold off to an offshore investor. Since then no customer support are available and their product is often offline and the mobile apps don’t upload Techn notes

Cons: No customer support, software often down and slow and mobile app not working properly

linksVector 6. Service Fusion

Pricing Pros & Cons Ratings and Reviews

In a nutshell

Service Fusion is a field service management software  built for small to midsize contractors who want an all-in-one solution for scheduling, dispatch, and customer management. 

One of its main strengths is fleet tracking and route optimization via GPS, which I think makes it a good choice for businesses with multiple vehicles on the road. The platform automatically plans and optimizes routes, taking into account vehicle speed, fuel costs, traffic, weather, customer preference, and other factors. Using the app, contractors can also notify both clients and technicians about ETAs and schedule updates with auto-alerts.

I also like that the web app for admins is easy to navigate and feels clean without a lot of unnecessary distractions. For field workers, the mobile app offers functions for creating estimates, generating invoices at job completion, and closing work orders from their phones.

The platform centralizes client-related documents and project details for faster transactions and communication. 

Check out also our top picks for The 7 Best Route Optimization Software Solutions.

Key Features

  • Scheduling with optimized route plans
  • Real-time GPS vehicle tracking on mobile app
  • Fleet planning with route optimization
  • Auto-generated invoices at job completion
  • E-signatures and customer management with documentation
  • Real-time notifications for both clients and workers

Our score

7.5
Full scoring breakdown →

Pricing

Free Trial?

NO
Demo available upon request

Starter

Must contact sales

Plus

Must contact sales

Pro

Must contact sales

Pros and cons

Pros

Unlimited users across pricing tiers

Good onboarding experience

Plenty of features for field technicians and contractors
Cons

Integration issues with other systems

Mobile app lacks robustness for supervisors

The number of features and options can overwhelm new users

Ratings and reviews

Our score

6
7
7
6
10
7
9
Learn how our scoring system works
4.6/5
2.6/5
4.3/5

iOS user MNsecuritech says the web platform is  good, but the mobile version needs to be more robust:

Really good, but definite room for improvement. ⭐⭐⭐ 

The whole Service Fusion desktop program and mobile app are great, overall. But I’m in a position where I need many of the desktop browser features, while on the road, and it’s just not made for this.

There is no Mobile Browser usability to speak of, and the app features are so restricted (even with full permissions) that it’s literally only suitable for the technician to get the job at hand done.

Any feature requests or general bug reporting can only be submitted from the desktop browser, making it impossible for the field technician to submit them with an accurate description.

For the stereotypical service manager chained to the office, and mindless worker-bee field techs, this is golden. But things can definitely be improved for more adaptability.

Android user Walter Geiger says the app saves him time:

⭐⭐⭐ 
Can be customized for your needs, yet it takes time to get it correct. Simple and resourceful. Much better than Route Star and less time wasting than Sales Force.

Service Fusion user Natalie A. says she likes the app’s dispatch feature and calendar view. However, the mobile experience could be improved:

Domination Review⭐⭐⭐ 

Pros: having dispatch screen and calendar view. Seeing each visit and being able to assign multiple techs.

Cons: invoicing can be complicated when you change to progress billing. the app is not the most functional to use.

linksVector 7. Workiz

Pricing Pros & Cons Ratings and Reviews

In a nutshell

Workiz is a field service management app for trade industries such as HVAC, plumbing, appliance repair,  junk removal, locksmiths, and others.

It develops industry-specific tools for field services management including estimation tools with job cost and time expectations. It comes with GPS tracking with route optimization for mobile employees.

Team admins like you can create service plans with automated service agreements on the same platform to streamline transactions with clients. Clients have the option to leave deposits, pay for jobs, and receive automated receipts using the platform.

I also like that it allows me to call or message clients without leaving the app. I can also create and send customized invoices on my mobile device. 

Workiz integrates with many popular third-party business apps and systems including QuickBooks, Zapier, Mailchimp, Nexa, SearchKings, and others. 

Key Features

  • Drag-and-drop scheduling with multi-day jobs
  • Customizable mobile invoicing
  • Estimates with job cost and time expectations
  • Service plans with automated service agreements
  • GPS tracking with route optimization
  • Inventory management and materials tracking
  • Reporting with performance tracking
  • Customized client communication with automated notifications

Our score

7.5
Full scoring breakdown →

Pricing

Free Trial?

YES
Lite tier

Lite

Free up to 2 users

Kickstart

 

Monthly – $225 / mo. for 3 users

Standard

Monthly – $275 / mo. for 5 users

Pro

 

Monthly – $325 / mo. for 5 users

Ultimate

Must contact sales for pricing

Pros and cons

Pros

Free plan available for smaller teams

Free tools for businesses

User-friendly
Cons

Poor customer service

Messaging could be improved

Mobile experience issues

Ratings and reviews

Our score

7
7
7
7
8
8
8
Learn how our scoring system works
4.6/5
4.3/5
4.4/5

iOS user DSJRR says the app used to work fine, but then updates ruined the scheduling feature for his team:

Back to Previous Layout ⭐⭐ 

I enjoy using the Workiz platform, truthfully. That was before the update. The new update makes it very challenging to keep up with. It crunches all of our scheduled services together even if the dates are different. It really makes our organization suffer.

I would really prefer to go back to the previous layout. I would 100% rate the previous layout as five-stars. As soon as we get back to previous layout, I will edit this review. Thanks.

Android user Andrew Grove had the same complaints about recent updates:

⭐ 
This app is an absolute MESS after the new update. The previous version of the app had issues, but worked perfectly fine. This new version is borderline unusable. The developers ruined the iOS version of the app a few months ago, so I switched to an Android because the Android version was still good. Now they’ve ruined the Android version with many of the same, unnecessary changes. Now both versions suck. If you’re not already running your business on Workiz, I’d suggest looking elsewhere.

Workiz user James S. appreciates the app’s reminder and notifications feature, but hopes the messaging and reporting functions get straightened out soon:

Very nice Field management software ⭐⭐⭐⭐⭐ 

Pros: Reminders on estimates and jobs not closed. Easy to see anything open on desk top. Has a lot of preset rules you can implement.

Cons: Messaging is a little difficult to follow. I was hoping the reporting would be a little more straightforward.

What is field service management software for small businesses? 

Field service management (FSM) software is a set of digital tools that help small business owners organize and oversee operations for mobile teams whether they’re plumbers, electricians, HVAC techs, or construction crews. These tools streamline everything from scheduling and dispatching to time tracking, payroll, and customer communication from a single platform.

For small field service companies, field service management software is useful for eliminating manual paperwork and minimizing payroll errors. It also improves visibility into who’s working where, for who, and for how long. The  right field management software helps you make fewer mistakes and faster payments, which can mean the difference between edging out the competition or getting left behind. FSM software also helps you to better comply with labor and project tracking requirements.

How field service management software works 

Field service management software connects office teams and field workers through a centralized platform, keeping everyone on the same page. Mobile apps enable employees to clock in from job sites, view daily schedules, and upload job details in real time. Web apps enable managers to track GPS locations, dispatch new jobs, generate invoices, and monitor project costs without leaving the office. 

Other key features include scheduling and dispatching tools, GPS-based time tracking, automated invoicing and payments, job costing, and reporting dashboards. Advanced solutions like Workyard also integrate directly with payroll and accounting systems to ensure seamless flow of worked hours and costs flow into back-office operations.

Benefits of field service management software 

Picking the right field service management software lets you enjoy the following advantages:

  • Accurate Time Tracking: Employee hours are automatically logged using GPS to eliminate timesheet errors.
  • Simplified Scheduling: Jobs are assigned with ease using drag-and-drop calendars, reducing double-bookings and missed appointments.
  • Real-Time Visibility: Admins can monitor worker locations, job progress, and project costs as they happen.
  • Faster Invoicing and Payments: Field workers can generate digital invoices on the spot and accept customer payments instantly.
  • Improved Compliance: Team admins can keep digital records of hours, wages, and job documentation to meet labor and tax regulations.
  • Integrated Payroll and Accounting: STimesheets and expenses are synced directly with systems like QuickBooks or Gusto.
  • Better Team Communication: Mobile notifications and in-app messaging keep office and field staff in sync.

How much does field service management software cost? 

Most field service management vendors offer either a per-user pricing model or a flat rate for a set number of users. Entry-level plans for small businesses can start between $30 to $60 per month, while more advanced packages with advanced features like automations, analytics, or CRM tools can cost $100 to $300 per month.

Some tools like Workyard offer affordable per-user pricing starting at $6 per month + $50 base fee, while others, such as ServiceTitan and Simpro, provide custom quotes based on company size and needs. Many vendors offer 14-day free trials or live demos so users can test features before committing.

Implementation costs may include onboarding, setup assistance, or training, though most small businesses can be up and running within a few days when using user-friendly tools like Workyard or Jobber.

What to look for in field service management software

Most FSM tools will cover the basics, so look for extra features that can make a big difference in day-to-day efficiency.

  • GPS-enabled time tracking and offline mode: Ensures precise logging of hours worked with GPS-verified data.
  • Drag-and-drop scheduling: Allows easy job assignments and emergency scheduling, reducing downtime and missed appointments.
  • Real-time job costing and reporting: Offers valuable insights into labor and material expenses to keep projects profitable.

Nice-to-have features are often the deciding factor when comparing similar platforms. These include:

  • Seamless payroll and accounting integration
  • Mobile-first design for field accessibility
  • Automated invoicing and customer communication

These features can streamline operations and improve workforce management, especially for small businesses with mobile teams.

How to choose the best field service management software

Here are practical steps to determining which FSM option is the best fit for your business:

  1. Verify time tracking usability: Confirm accurate GPS-based clock-ins and geofencing for the mobile app version of your FSM.
  2. Evaluate scheduling tools: Test drag-and-drop scheduling functionality and automatic job assignment.
  3. Review job costing and reporting: Choose platforms that provide access to insights on labor, materials, and overall project costs to help maximize profits. Live job costing features are a bonus as well.
  4. Check payroll and accounting compatibility: Ensure smooth integration with your existing payroll and accounting software to reduce errors.
  5. Test mobile usability: Make sure the app allows field workers to easily access schedules and submit job details. Choose an app that lets them submit timesheets with little hassle.

Testing apps against real-world tasks helps you confirm whether a platform fits your business workflows before you make a commitment.

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The Bottom Line

The best field service management software for small businesses should provide at least two of these three critical functions: payroll, compliance, and time-tracking solutions. These functions help field service managers reduce errors, maintain records, and prepare forms for filing to avoid penalties.

Now that you’ve explored seven of the best field service management software options on the market for small businesses today, you should be well-equipped to make the right choice for your team.

Workyard leads the pack with powerful GPS tracking, payroll integration, and scheduling tools built for construction and field service teams. 

See how Workyard’s GPS time clock app can help your business, or sign up for a 14-day free trial today!

Start a free trial today
Book a demo

Our Scoring System Explained

Our 8-part scoring system was created to help you understand the potential value of any software we review simply and fairly.

We created it after reviewing dozens of software products, which we covered in depth, providing a direct and simple way for readers to compare products on their merits without spending a lot of time looking through our articles for the information they needed to make an informed decision.

Every app we review will include Customer Support and Company scores, which we’ll explain in more detail below. Many of the factors reviewed in this article will also be consistent across most (or all) of our software reviews, with some differences:

The 8 factors assessed and their contribution to a product’s overall score may differ slightly from product to product based on various factors, such as the use case we’re reviewing for, the type of business these products are tailored to, and other considerations. However, all reviews will feature an 8-part score, weighted and combined to calculate each product’s overall score.

How We Score Software

All factors in our reviews are scored on a 10-point scale – technically 11 points – from 0-10. However, we only give products a score of 0 if it does not include an essential feature at all, and we try to avoid giving out 0 scores if a product can demonstrate any functionality in line with the specific factor being reviewed.

In general, the 0-10 range translates as:

  • 9.0 – 10 – One of the absolute best in its category (amazing).
  • 7.5 – 8.9 – Very good, but with some minor issues (very good).
  • 6.0 – 7.4 – Mediocre performance with notable shortcomings (average).
  • 3.0 – 5.9 – This feature is not ready for prime time (borderline).
  • 1.0 – 2.9 – This feature actually makes its product worse (unacceptable).
  • 0 – The product doesn’t include this important feature at all.

How We Calculate Overall Scores

The 8 factors reviewed are weighted based on an overall total of 100%:

  • Ease of Use: 20%
  • Time Tracking Accuracy: 20%
  • Scheduling Features: 15%
  • Job Tracking: 15%
  • Integrations: 10%
  • Customer Support: 15%
  • Company: 5%

Methodology for Each Factor

Ease of Use

We evaluate a product’s ease of use based on three main considerations:

  • How easy is it to set up this app?
  • How easy is it for managers to use the backend dashboard?
  • How easy is it for frontline workers to use the (mobile) app?

These three considerations cover the main ways you and your team would use the software being reviewed – when you first obtain it, when someone (a manager, executive, team leader, or similar role) needs to use it to manage people, money, data, and other things, and when workers you’re tracking use the app (usually a mobile version of the software designed for frontline and/or field team members) to clock in, clock out, record time worked, or address other day-to-day needs.

Time Tracking Accuracy

Every minute matters when you’re trying to control payroll costs. This factor accounts for various features and common needs in time-tracking apps, such as…

  • How accurate or precise is its GPS tracking capability?
  • How accurate – and how customizable – is its geofencing feature?
  • How accurate is its travel and mileage tracking (if available)?
  • Can it automatically clock workers in and out based on the above?
  • Can you set and/or restrict rules for clocking in and out?
  • Can the app continue tracking workers while offline?
  • How easy is its mobile app and/or kiosk for frontline workers?

Scheduling Features

Many construction businesses prefer to manage as many aspects of employee labor activity as possible in a single app, which is why many time-tracking apps also include worker scheduling as a core feature.

When we consider a product’s scheduling features, we look at:

  • Its dashboard customizability (daily, weekly, or monthly views).
  • Its project-based scheduling and visibility.
  • Its real-time updates and notifications for workers.
  • Its real-time map views of worker locations for best-fit scheduling.
  • Its recurring schedule (copies to subsequent weeks, etc.) functionality.

Job Tracking

This factor helps you understand if the software can also provide insight into specific projects, which is particularly handy when your business deals with many customers or clients who generally need shorter-term work. Effective job tracking typically also includes accurate job costing functionality for construction companies.

We assess several things when calculating a product’s job tracking score:

  • Its project-based tracking for multiple projects per day/week/etc.
  • Its ability to track multiple / many projects simultaneously.
  • Its use of (and your ability to customize) construction cost codes.
  • Any built-in job costing views.
  • Any integrations for cost coding (QuickBooks etc.)

Integrations

No business can operate on a single app, which is why integrations with other apps and tools are such important aspects of modern business software.

To calculate a product’s integration score, we’ll examine:

  • How many native integrations (the simplest connection) does it offer?
  • How effective and easy-to-use are its integrations with payroll software?
  • Does it have robust data import and export features?

Customer Support

Learning how to use a new app can be frustrating, even if it’s meant to be the most user-friendly app around. That’s why great customer support is so essential when considering which time-tracking app to use.

Customer support scores are calculated based on:

  • Live support channels available (phone, email, chat, etc.).
  • Live support hours (business hours only, 24/7, etc.).
  • The strength of the product’s online help center and/or FAQs.
  • What other users say about support in online reviews.

Company

A great company with a highly customer-friendly approach can often make up for shortcomings in their software products – at least up to a point.

When assessing this score, we’ll examine:

  • Transparency (easy-to-find pricing, etc.)
  • Trial period (duration, feature availability, credit card requirements, etc.).
  • Subscription flexibility (contracts, required durations, etc.).
  • Ease of cancellation or pausing subscriptions.
  • Customer perceptions (online product reviews).
  • Website (a minor consideration, but great companies tend to have great websites).

Any questions about our scoring system? Have any suggestions on how we could make it even better? Click here to send us your feedback – we’d love to hear from you!

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FAQs
What’s the best field service management software for small business?

 

The best field service management software for small businesses helps managers and project owners streamline scheduling, time-tracking, and invoicing for field service workers. 

Workyard’s GPS time-tracking solution offers highly precise GPS employee and vehicle tracking to keep labor costs accurate. It also comes with web and mobile scheduling functionality, as well as granular reporting tools. Workyard integrates with accounting and payroll systems including:

  • QuickBooks Desktop
  • QuickBooks Online
  • ADP Run
  • ADP Workforce Now
  • Foundation Software
  • Sage 100 Contractor
  • Sage 300 CRE
  • Sage 50
  • And more

 

Workyard automates payroll and invoices billable time using time card data. You can also import employee and project data to other systems to streamline billing, invoicing, and job cost reporting. 

What are some common field service management software features?

Field service management software often features the following characteristics:

  • Scheduling and dispatching: The best solutions enable team admins to schedule and dispatch field workers efficiently. Service personnel should ideally be assigned based on their skills and availability. 
  • Time-tracking: The best field service management software should ideally be equipped with precise time-tracking tools to ensure payroll is accurate. Errors in time cards and timesheets result in payroll errors as well as loss of time and money. 
  • HR and workforce management: Field service management software should be able to streamline employees’ onboarding, training, and offboarding. Performance tracking, employee experience, and satisfaction measurement tools are also valuable HR tools for field service management software. 
  • Payroll: The best field service management software should ensure payroll is streamlined, error-free, and on time. Otherwise, contractors and construction businesses run the risk of potential violations and penalties.
  • Reporting and analytics: The best solutions should provide access to insights based on both historical and real-time field data. The best platforms generate customizable reports in minutes to help decision-makers to optimize field operations.
How can field service management software save me time?

The best field service management software saves time by streamlining business processes in scheduling, payroll, and compliance. It reduces error and ensures compensation is accurate based on captured work hours. 

Additionally, it saves time by eliminating double entry through integration with external payroll and accounting systems.

What’s the best field crew time-tracking app with location verification for small businesses?

Workyard is the top option for small businesses because it delivers highly accurate GPS tracking, minute-by-minute location verification, and automatic timesheets built for field crews. Unlike generic time-tracking apps, Workyard’s construction-grade GPS reduces payroll errors, improves job-costing accuracy, and verifies who was on-site in real time. Other FSM tools offer time tracking, but none match Workyard’s precision for crews working across multiple job sites.

Field service businesses can save thousands (per employee!) with Workyard
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