A No-Nonsense Review of Formstack: Features, Pricing, Alternatives, and More!

Construction projects don’t slow down just because paperwork gets messy. But one lost safety checklist or a delayed approval can cost thousands.

Formstack claims to fix that with digital forms built for capturing field data, streamlining inspections, and automating compliance workflows.

In this Formstack review, we’ll explore how the platform helps teams ditch paper forms in favor of fast, reliable reporting, from incident reports and site audits to crew sign-ins.

What is Formstack?

Formstack is a workplace productivity platform best known for its powerful online form builder. 

It allows businesses, including those in the construction industry, to digitize and automate paperwork-heavy processes such as safety checklists, daily field reports, job site inspections, and incident documentation.

With a drag-and-drop form builder, mobile-friendly design, offline capabilities, and workflow automation tools, Formstack helps teams collect accurate data from the field and route it where it needs to go without the usual delays or stacks of paper. 

For construction admins and project managers, it’s a practical way to stay organized, ensure compliance, and keep projects moving with fewer bottlenecks.

Formstack Overview

Here are Formstack’s features that make it easier for construction and field service businesses to manage job site data, reduce paperwork, and stay compliant: 

• Drag-and-drop form builder
• Approval workflows
• Electronic signatures
• Conditional logic
• File uploads and photo capture
• Integrations
• Data exports and reports
• Templates

What It’s Like to Get Started With Formstack

Formstack offers a straightforward sign-up with a free 14-day trial (no credit card required). Start by selecting the Formstack product that best fits your needs: Forms, Suite, or Enterprise. 

Sign up with your Google account or complete the short form with your name, email address, and organization name. Assign a password, then tick the privacy policy and software service agreement box. After this, you can start building forms ​immediately. 

The onboarding process includes a helpful builder tour for first-time users, which introduces all the essential features for creating your first form​, like choosing basic or advanced field types or sections. 

Formstack’s interface also has email and chat support, plus an extensive resource gallery for how-tos and FAQ​, ensuring even non-technical staff can quickly get up to speed.

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The Web App Experience: Built for Admins, Not Coders

Once logged in, users land on a clean, uncluttered dashboard where all forms are organized by folders or tags. It’s easy to navigate and find what you need.

Users can jumpstart form creation by selecting from Formstack’s template library, which includes ready-made forms for common construction needs (for example, Expense Reimbursement, Mileage Reimbursement, or Safety Incident Report).

But Formstack’s drag-and-drop form builder is the heart of the experience. Fields like checkboxes, date pickers, file uploads, and signature blocks can be quickly added and arranged. 

Each field has simple configuration tools (set required fields, apply conditional logic, or change labels with just a few clicks). You can also preview forms in real time, so what you see is what field crews will get.

Formstack’s styling tools allow for basic brand customization. Add logos, tweak colors, and adjust layouts. 

Behind the scenes, robust settings let you set up email notifications, password protections, submission limits, or workflows for multi-step approvals.

Formstack’s web app combines user-friendly design with powerful features. Perfect for construction admins who need to create, manage, and track job site forms without jumping through hoops. 

For construction teams handling lots of moving parts, the web app’s structured layout, intuitive design, and no-code tools offer a frictionless way to digitize and track critical field data. No need for IT support.

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The Mobile App Experience: A Phased-Out Essential

Earlier this year, users could still access Formstack’s mobile app, Formstack Go, through the App Store and Google Play. You could log in and submit forms on the go, even without an internet connection, making it particularly useful for field teams and remote data collection.

However, Formstack announced the end-of-life for Formstack Go, effective February 28, 2025. The app is no longer supported or accessible on online app stores. 

The discontinuation of the Formstack Go mobile app presents several disadvantages, especially for teams in the construction industry or other field-based operations that rely heavily on mobile data collection.

Without a dedicated mobile app, crews can no longer access forms as easily from their phones or tablets, slowing down essential tasks like job site inspections, daily reports, or incident submissions.

But perhaps the biggest drawback is losing offline form access, which was critical for remote or low-connectivity areas. Without it, data collection becomes dependent on a stable internet connection, increasing the risk of delays or missing information during fieldwork.

There’s also the issue of usability.

The Formstack Go app made it simple to take photos, capture signatures, and submit forms with just a few taps. Now, mobile users are left to navigate browser-based workarounds that are often less intuitive, especially for field workers who aren’t tech-savvy.

Ultimately, the loss of Formstack’s mobile app limits its effectiveness for construction teams that rely on real-time, in-the-field documentation. Teams that need mobile-first functionality may need to consider alternatives that support offline workflows and streamlined job site data capture.

Formstack Key Features

Rich Form Fields for Inspections and Checklists

Formstack provides various field types for construction forms, such as dropdowns, checkboxes, rating scales, date/time pickers, and dedicated signature fields. 

For example, a Daily Safety Checklist form can include yes/no checkboxes for each safety item, a comments box for notes, and a signature field for the supervisor’s sign-off. That’s all built without code. 

The inclusion of an electronic signature field is a significant plus, as it allows on-site sign-offs for inspections or work orders without needing a separate signing app​. 

File upload fields let users attach documents or images (like a photo of a completed weld or a scan of a delivery ticket). These rich field options make Formstack suitable for inspections, equipment checklists, accident reports, quality assurance forms, and any other construction documentation that needs to be filled out in the field.

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Workflow Automation and Approvals

Beyond just form entry, Formstack can route submissions through approval workflows. This is crucial for compliance and project management in construction. 

For instance, a submitted incident report can automatically notify the Safety Manager for review, or a Project Change Order form can route to the project executive for approval. 

Formstack supports setting up multi-step workflows with conditional logic and notifications, helping construction teams ensure that every form goes through the proper channels​.

Additionally, you can configure confirmation emails or alerts. For example, when a subcontractor submits a daily report form, the project manager and client could receive an immediate email copy. 

This automation reduces the need to manually email PDFs around. It also provides an audit trail of who approved what and when, which is valuable for regulatory compliance and internal record-keeping.

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Data Reporting and Analytics

All form submissions are stored in a secure database and can be viewed or exported for reporting. 

Formstack’s Analytics/Conversion Kit features help track form performance (like how many people started vs. submitted a form)​, which might be less critical but still useful for internal construction forms. 

Formstack also lets you build visual reports or use its integration to send data to Google Sheets or BI tools for analysis. 

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Pre-Built Templates and Form Library

To speed up implementation, Formstack offers an extensive library of form templates. Many of these templates are directly relevant to construction and field operations. 

For example, Formstack’s template gallery includes a Construction Site Inspection Form, Field Service Report, Construction Scope of Work Template, Home Inspection Checklist, and more​. 

The templates come with industry-standard fields, which you can tweak to your needs. This saves time and ensures you don’t forget important fields. 

Templates, combined with the no-code builder, enable rapid deployment of digital forms for many scenarios: daily reports, toolbox talks sign-in, vehicle inspection forms, and more. 

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Security and Compliance

Formstack offers enterprise-grade security features such as 256-bit SSL encryption on forms and data encryption at rest. 

It supports user access controls and single sign-on (SSO) for larger organizations​, meaning you can control who on your team can view or edit certain forms. 

For compliance, having digital records with secure backups is far safer than paper forms that could be lost, and Formstack’s audit logs and history help show compliance with processes. 

In short, Formstack is designed to protect your data and ensure your business complies with regulations, which can be critical if your construction company works in regulated environments or just wants to ensure the confidentiality and integrity of its project data.

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Integrating Other Business Apps with Formstack

One of Formstack’s biggest strengths is its ability to connect with the tools construction teams already use. With 100+ native integrations and Zapier support for thousands more, it can automatically route form data into platforms like Google Drive, Dropbox, Excel, Slack, and Salesforce. 

That means your daily logs, safety checklists, or incident reports can instantly create PDFs, populate spreadsheets, or trigger alerts without manual work.

Formstack does not offer native construction-specific integrations. But it can connect to Procore and other project management platforms through third-party services like Zapier or custom API setups. This allows construction teams to route form data into their existing systems, though it may require additional configuration and maintenance.

Formstack also supports payment processing (via Stripe, PayPal, and Authorize.Net), making it handy for collecting deposits and fees. 

It also offers an API for building custom workflows, such as pushing form data into ERPs or dashboard tools like Power BI. This flexibility can turn Formstack into a central data hub for construction businesses. 

Just keep in mind that setting up more advanced integrations may require Zapier or some developer help. Compared to platforms like Workyard, which focuses more specifically on time tracking and payroll integration, Formstack offers broader workflow coverage but demands more setup effort to unlock its full potential.

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Formstack Might be a Good Fit for You If…

• You still use paper forms or spreadsheets for field reports, inspections, or compliance checklists.
• You want a faster, more reliable way to collect and store data.
• You want pre-built templates to speed things up.
• You’re juggling multiple systems and need data to flow between them. 
• You need a flexible, general-purpose solution for digitizing various construction workflows without relying on IT support for setup or maintenance.
• You work in a regulated environment and need features to help your team stay compliant and protect sensitive information.

You Might Not Want to Use Formstack If…

• You need automatic time tracking or crew location data. Formstack is great for collecting form entries, but doesn’t track employee hours, GPS routes, or job costs.
• You’re looking for a budget-friendly option. Formstack’s pricing can get expensive, especially if you need multiple users, offline access, or advanced workflows.
• You want a one-stop construction management solution.
• You expect out-of-the-box construction software integrations. Formstack doesn’t offer direct, native integrations with key construction platforms like Procore or Foundation. 
• You need full mobile functionality. You can’t create or edit forms from mobile devices.

Formstack Cost/Pricing

Formstack pricing is flexible to meet the needs of small companies and large enterprises. 

The Forms plan is ideal for teams that need simple, reliable tools for data collection, without the added complexity of document generation or e-signature features.

The Suite plan is a better fit for organizations looking to streamline more advanced workflows, combining forms, automated document generation, and electronic signatures into a single platform.

For larger organizations with complex needs and requirements, the Enterprise plan delivers customizable solutions with enhanced security, compliance support, and dedicated account management.

Formstack Reviews

Formstack is well-regarded for its feature set and flexibility, but some users have mixed feelings about certain aspects. 

On Capterra, Formstack Forms holds a 4.0 out of 5 stars average rating (based on 100+ verified reviews)​, indicating a generally solid satisfaction from business and enterprise users. But there are also some negatives mentioned. 

Joshua P. gave Formstack Forms an overall rating of four stars for its features and ease of use.

Great form solution for many organizations ⭐⭐⭐⭐ 

Formstack has been exceedingly useful. But the form limit without large increases in cost has proved somewhat restrictive.

Pros: Formstack is a fairly robust system with many options for creating and customizing forms and allows for more automations through integrations and API hooks.

Cons: The cost of Formstack can be prohibitive for smaller organizations with extensive needs.

Another Formstack user gave it four stars because of its customizability and ease of use. 

Trackable, Customizable, and Easy-to-Use  ⭐⭐⭐⭐

Pros: Formstack forms are easy to create and, more importantly, track. We can very quickly pull insights from our Formstack forms to understand what our audience is thinking.

Cons: Formstack lacks the customization features of other interactive form offerings.

But Raphael B. gave it just a one-star rating, citing the many issues he experienced with it.

Outdated, Expensive, Lousy Support  ⭐

Overall: Horrible and getting worse as weeks pass

Pros: None whatsoever. The product is outdated. Complex to use.

Cons: Support is rude. Inefficient. Slow. The product is way too expansive.

How (and Why) We Scored and Rated Formstack

We rated Formstack using six key scoring factors that matter most to construction companies and admin teams looking to streamline data collection and compliance. 

Formstack’s onboarding process is quick and intuitive. Moreover, the onboarding tours, drag-and-drop functionality, and no-code customization make it easy to build your first form within minutes.

However, more advanced settings, such as conditional logic or approvals, can require some trial and error to master, especially for first-time users. 

Here’s how Formstack performed across the board:

Top Alternatives to Formstack

While Formstack offers robust features for building and managing digital forms, it’s not the only option on the market. Whether you need better mobile functionality, more affordable pricing, or industry-specific tools, there are several strong alternatives worth considering.

Final Thoughts

Formstack is a powerful tool for companies looking to modernize how they collect and manage data. Its form-building capabilities, workflow automation, and integrations make it a solid choice for businesses that want to improve inspections, compliance, and internal documentation.

However, it’s not without limitations, especially for teams that rely heavily on mobile access or need advanced features like time tracking, job costing, or crew oversight. With the phase-out of Formstack’s mobile app, field usability is also taking a hit, which may be a dealbreaker for jobsite-heavy teams.

If you’re looking for a solution designed specifically for the way construction teams work, Workyard offers a practical, field-friendly alternative. From site checklists to crew documentation, Workyard gives you the power to create forms that work as hard as your team does on any device, without the bloat.

Start your free trial and see how easy it is!