A No-Nonsense Review of Housecall Pro: Features, Pricing, Alternatives, and More!

Is Housecall Pro the best app for your construction business? This in-depth review explores everything you need to make an informed choice!

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FAQ
What is Housecall Pro and what services does it provide?

Housecall Pro is a field service management software designed for home service businesses, such as plumbing, HVAC, and electrical services.

It offers features like job scheduling, invoicing, payment processing, customer management, and dispatching to streamline operations and improve efficiency in managing service calls.

What are the key features of Housecall Pro?

Key features include a drag-and-drop scheduling tool, one-click digital invoicing, the ability to accept various payment methods, automated reminders for customers, and a customer portal for easy access to job history and invoices.

It also provides tools for managing sales proposals and tracking customer reviews.

How does Housecall Pro facilitate payment processing?

Housecall Pro allows businesses to accept payments through credit cards and bank transfers directly in the field.

It offers instant financing options for customers and features like the Instapay service, which enables businesses to receive payments within 30 minutes of processing.

Is there a mobile app available for Housecall Pro?

Yes, Housecall Pro has a mobile app that allows technicians to manage their schedules, communicate with customers, track time, and accept payments while on the go.

This mobile functionality enhances operational efficiency by enabling real-time updates and access to essential tools from anywhere.

How much does Housecall Pro cost?

Housecall Pro offers several pricing plans tailored to different business needs, starting with the Basic Plan for one user at $79 per month. The next plan, which is the Essentials plan, is priced at $189 per month for up to five users.

The most expensive plan is the MAX Plan, which is designed for larger companies with more employees and includes more advanced features. It costs $329 per month for up to eight users. You can also opt for add-ons for this field service management software for small business at an additional cost.

How to cancel Housecall Pro

You can cancel Housecall Pro by contacting their support team via phone, live chat, or email. The billing team will confirm within 1–3 business days.

  • Call support: Dial 858-842-5746 to request cancellation.
  • Live chat: Use the chat option on the Housecall Pro website.
  • Email: Send your request to cancellations@housecallpro.com.
  • Response time: Expect confirmation within 1–3 business days.
  • Refund policy: 30-day money-back guarantee applies in some agreements.
  • Reminder: Cancel before your renewal date to avoid future charges.
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