A No-Nonsense Review of When I Work: Features, Pricing, Alternatives, and More!

Is When I Work the best app for your construction business? This in-depth review explores everything you need to make an informed choice!

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FAQ
What is When I Work and what does it offer?

When I Work is a comprehensive employee scheduling and time tracking software designed to streamline workforce management.

It offers features such as a drag-and-drop scheduling tool, digital time clock, in-app messaging, payroll integrations, and time-off management, making it suitable for various industries like retail and hospitality.

How does the scheduling feature work in When I Work?

The scheduling feature allows managers to create and adjust employee schedules easily using a visual calendar.

It includes options for auto-scheduling based on employee availability, shift swapping among staff, and color-coded shifts for better organization.

This functionality helps reduce the time spent on manual scheduling.

Can employees manage their own schedules with When I Work?

Yes, employees can manage their own schedules within the app. They have the ability to request time off, swap shifts with coworkers, and indicate their availability.

This empowers employees to take more control over their work hours while keeping managers informed.

What tools does When I Work provide for time tracking?

When I Work includes a digital time clock that allows employees to clock in and out from any internet-connected device.

It also features photo clock-ins to prevent buddy punching, automated reminders for clocking in/out, and detaile

How does When I Work integrate with payroll systems?

When I Work integrates seamlessly with several payroll providers such as ADP, Gusto, and Paychex.

This integration allows for automatic syncing of hours worked with payroll systems, simplifying the payment process and reducing errors associated with manual data entry.

Does the When I Work app track location?

Yes, the When I Work app tracks employee locations, but only during clock-in and clock-out—not continuously throughout a shift. This helps confirm employees are at the correct job site and prevents buddy punching.

  • GPS clock-in: Location is captured when employees start or end a shift.
  • Geofencing: Clock-in allowed only within a set radius of the workplace.
  • Not continuous: The app does not track location during the entire shift.
  • Concerns: Possible privacy issues, accuracy glitches, and overreliance on GPS data.
How much does When I Work cost?

Per the current pricing page, When I Work lists three per-user plans with a 14-day free trial: Essentials $2.50/user/month, Pro $5.00/user/month, and Premium $8.00/user/month. You can pay month-to-month or annually, change plans anytime, and add Time Tracking & Attendance as an optional toggle. The Essentials plan includes unlimited users; higher tiers add advanced scheduling, reporting, and admin controls.

How to cancel When I Work

You can cancel When I Work by logging in as an admin, going to Account & Billing, and selecting Cancel Account. No refunds are offered, and you’ll be logged out immediately.

  • Log in: Use the web app on a computer as an admin.
  • Go to settings: Click Profile → Account & Billing.
  • Cancel: Open the gear menu → Cancel Account.
  • Confirm: Follow prompts; you’ll be logged out.
  • Email: Look for a cancellation confirmation.
  • Export data: Save schedules or timesheets before canceling.
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